QF32 is the award winning bestseller from Richard de Crespigny, author of the forthcoming Fly!: Life Lessons from the Cockpit of QF32 On 4 November 2010, a flight from Singapore to Sydney came within a knife edge of being one of the world's worst air disasters. Shortly after leaving Changi Airport, an explosion shattered Engine 2 of Qantas flight QF32 - an Airbus A380, the largest and most advanced passenger plane ever built. Hundreds of pieces of shrapnel ripped through the wing and fuselage, creating chaos as vital flight systems and back-ups were destroyed or degraded. In other hands, the plane might have been lost with all 469 people on board, but a supremely experienced flight crew, led by Captain Richard de Crespigny, managed to land the crippled aircraft and safely disembark the passengers after hours of nerve-racking effort. Tracing Richard's life and career up until that fateful flight, QF32 shows exactly what goes into the making of a top-level airline pilot, and the extraordinary skills and training needed to keep us safe in the air. Fascinating in its detail and vividly compelling in its narrative, QF32 is the riveting, blow-by-blow story of just what happens when things go badly wrong in the air, told by the captain himself. Winner of ABIA Awards for Best General Non-fiction Book of the Year 2013 and Indie Awards' Best Non-fiction 2012 Shortlisted ABIA Awards' Book of the Year 2013

In 2010, thousands of feet in the air above Singapore, the 469 passengers aboard QF32 found themselves in a crisis that no one could have anticipated when the A380 in which they were flying suffered a catastrophic explosion. Captain Richard de Crespigny and his crew confronted extraordinary challenges over the next four hours, with only three partially working engines, and a potentially explosive plane facing an imminent emergency landing. Even experienced crash-investigators later revealed they thought recovery in such circumstances was impossible. Yet in the end all aboard walked away safely. Why was there a seemingly miraculous outcome to what could so easily have become one of the world's worst aviation disasters? And how did the captain and his crew remain so calm in such a stressful situation? The answer is leadership, teamwork and skill. In Fly!, Richard de Crespigny shares the insights and techniques he built up over decades in the high-pressure world of military and civilian aviation. Covering leadership, teamwork, risk-assessment, decision-making, crisis management, lifelong resilience and more, it's a book whose wisdom can be applied to challenges and opportunities in the workplace as well as to life. Including exclusive insights from fellow hero pilot Sully Sullenberger, astronaut Neil Armstrong, NASA's Gene Kranz and others who have, like Richard de Crespigny, succeeded under intense pressure, Fly! will enable everybody to perform at their best and to succeed in any situation.

An Evidence-Based Approach to Personality and Leadership A leader’s bullying and constant dismissal of his team’s concerns nearly take down an entire company—and the global financial system. The U.S. Government has to provide a $182 billion bailout. A new CEO transforms a near-bankrupt auto company and its infamously competitive culture becomes more collaborative and thrives—making it the only auto manufacturer to not take bailout funds. These stories share a truth: Each leader’s personality set the course of their company’s future. We all know that IQ, education, knowledge, and technical skills are essential for professionals, but they alone are insufficient for effective leadership. Who you are as a person—your personality and character—drives leadership performance and determines who thrives and who fails. In Personality at Work, psychologist Ron Warren lays out the key personality traits that drive high performance—and the common traits that derail it. Warren clusters closely related traits into four dimensions of behavior: • Teamwork/Social Intelligence • Deference • Dominance • Grit/Task Mastery. Each cluster is broken down into personality traits—13 in all. Personality at Work draws from research using the renowned LMAP 360 with 20,000 leaders and 250,000 360-feedback raters. An assessment used at organizations around the world, LMAP 360 is used at Harvard Business School, Yale School of Management, Underwriter Laboratories, BearingPoint, Deloitte, Teach for America, Clayton Homes, and more than 35 hospital systems throughout the United States. Personality at Work integrates research on personality and performance, teamwork, communications, judgment, and decision-making. You will learn how to ... • Recognize your own personality patterns and those of colleagues • Understand the links between personality, leadership, and organizational effectiveness • Turn insights into action, leading with Grit and EQ to drive individual and team performance

A gripping account of how a major air disaster was averted, by the captain and former Top Gun pilot Instinctively, I release my pressure on the sidestick. Out of my subconscious, a survival technique from a previous life emerges: Neutralise! I'm not in control so I must neutralise controls. I never imagined I'd use this part of my military experience in a commercial airliner ... On routine flight QF72 from Singapore to Perth on 7 October 2008, the primary flight computers went rogue, causing the plane to pitch down, nose first, towards the Indian Ocean - twice. The Airbus A330 carrying 315 passengers and crew was out of control, with violent negative G forces propelling anyone and anything untethered through the cabin roof. It took the skill and discipline of veteran US Navy Top Gun Kevin Sullivan, captain of the ill-fated flight, to wrestle the plane back under control and perform a high-stakes emergency landing at a RAAF base on the WA coast 1200 kilometres north of Perth. In No Man's Land, the captain of the flight tells the full story for the first time. It's a gripping, blow-by-blow account of how, along with his co-pilots, Sullivan relied on his elite military training to land the gravely malfunctioning plane and narrowly avert what could have been a horrific air disaster. As automation becomes the way of the future, and in the aftermath of Ethiopian Airlines flight 302 and Lion Air flight JT610, the story of QF72 raises important questions about how much control we relinquish to computers and whether more checks and balances are needed. A gripping read in the tradition of Sully: Miracle on the Hudson by Chesley B. Sullenberger.

When Peter took charge of the flight deck of the 777 and took off from Beijing airport, there was nothing to suggest that this trip would be anything other than a routine flight of the sort he had made so many times before. It was not until moments before landing that anything went wrong. Coming in to Heathrow Airport, the plane suffered inexplicable loss of power to both engines, and it was suddenly likely that the plane would plough into a built-up area outside the airport, with the loss of all lives on board. Peter tells us in graphic detail his thoughts and actions when he managed to help save the plane at the last moment thanks to a flash of inspiration that led him to change the position of the wing flaps, which appeared to gain the vehicle enough precious time to make it over the perimeter fence and land on the grass, short of the runway. For both Maria and Peter, their lives following the crash have resulted in experiences that they never would have expected to have happened. There isn't a handbook with rules to follow after a crash so the subsequent aftermath was laced with events that could have been handled better from all sides, which lead to Maria and Peter having to find strength inside them that they had never needed before. A little more than a year later, they have used these strengths to begin a new chapter in their lives; starting with leaving British Airways and celebrating a second chance to enjoy life. But there are still nights when they find themselves awake, crying about what could have happened on that fateful day.

The most comprehensive coverage to date of Air France 447, an Airbus A330 that crashed in the ocean north of Brazil on June 1, 2009, killing all 228 persons on board. Written by A330 Captain, Bill Palmer, this book opens to understanding the actions of the crew, how they failed to understand and control the problem, and how the airplane works and the part it played. All in easy to understand terms. Addressed are the many contributing aspects of weather, human factors, and airplane system operation and design that the crew could not recover from. How each contributed is covered in detail along with what has been done, and needs to be done in the future to prevent this from happening again. Also see the book's companion website: UnderstandingAF447.com