Instructional policy and procedure book that focuses on the writing and publishing of a system of policies and procedures that takes a proactive approach to setting up a system of policies and procedures.

A complete set of policies and procedures [WITH DOWNLOADABLE FILES INCLUDED] for your organization whether you''re just starting out or need to add some control to your existing operations. Policies and procedures are an integral part of eliminating fraud, reducing operational errors and reducing inefficiencies. The Complete Set includes the following policies and procedures: CORPORATE AND GENERAL Policy Review Ethics Policy Segregation of Duties Account Reconciliation Policy Internal Control Over Spreadsheets Relationship with External Auditors Standard Document Retention Policy Physical and Data Security Facility Environmental Protection HUMAN RESOURCES Employee Standards of Conduct Business Expense Reimbursement Policy Company Car and Car Allowance Policy Employee Training Policy Misappropriation of Assets and Other Dishonest Acts Employee Dress Code Virtual or Remote Work Policy Flexible Work Schedule Policy Personal Leave Vacation Policy Leave of Absence with Pay Leave of Absence without Pay CASH AND BANKING Cash & Bank Accounts Bank Account Reconciliation Petty Cash Funds Employee Advances Unclaimed Property Credit Card Policy ACCOUNTS RECEIVABLE Customer Accounts Receivable Customer Credit Procedures Write-off of Uncollectible Receivables Bad Debt, Cash Discount and Unsaleable Allowances Accounts Receivable Reconciliation Intercompany Accounts INVENTORY Inventory Accounting and Control Inventory Reserves Cycle Counting Physical Inventories FIXED ASSETS Fixed Asset Accounting Policies Capital Project Requests Additional Capital Request Capital Post-Completion Review Disposal or Impairment of Property Depreciation and Useful Life Accounting for Leases OTHER ASSETS Prepaid Expenses Other Assets Goodwill and Trademarks LIABILITIES Accounts Payable Policy Vendor Invoice Approval Material Returned to Vendors Customer Credits Issued Sales and Use Tax on Purchases Payroll Accrual Liability Accruals - Expense, Inventory and Capital Recognition Bonus Awards, Incentives Awards & Sales Commissions INCOME STATEMENT Revenue Recognition of Shipments Revenue Recognition of Services Inventory Costing and Valuation Control of Trade Marketing Programs Membership & Association Fees Interest and Other Income Non-Recurring and Unusual Gains and Losses Profit or Loss on Sale of Assets Key Performance Indicators COMPUTER INFORMATION SYSTEMS Disaster Recovery Policy and Procedure Backup Requirements Software Maintenance and Licensing Policy Computer System Use Responsible Use of Company Email Use of Company Internet Company Printer Policy Access Control Policy Computer & Electronic Equipment Disposal Password Policy OverviewSo you''ve created a successful business - investing countless hours, volumes of energy and sweat and maybe even a few tears. Now it''s time to protect that business from lost profits, errors and even fraud. A solid set of policies and procedures can provide a foundation for a strong and successful operation - resulting in increased efficiencies, increased profit, and reduced risk of error and fraud.This complete set of policies is a simple step in implementing policies and procedures in your organization. The information presented provides a building block to create policies and procedures that fit your unique organization.

THE DEFINITIVE GUIDE TO PROGRAM MANAGEMENT--FULLY UPDATED AND REVISED Program managers must strike a balance between operations and project implementations in order to develop and maintain a culture in which the components of success are repeatable. The Handbook of Program Management is designed to help you do exactly that. This go-to guide supplies you with the insight and tools you need to establish processes that ensure the success of your project managers--and increase the profitability of your products and services. Fully updated and heavily revised, this new edition helps you incorporate new technologies and people into your processes while delivering improved products and services that continually outpace your competition. The Handbook of Program Management provides critical information from a trusted expert. In addition to the classic chapters on Attributes of the Effective Program Manager, Stakeholder Management, and Portfolio Management Essentials, this updated edition is packed with brandnew material covering: Change management Interfaces How bad projects are stopped or postponed How consultants and subcontractors should be used Program performance analysis The role of governance Avoiding the complicated theories and phantom quick-fixes you'll find in other books, The Handbook of Program Management offers straightforward, actionable methods for establishing a highly effective project management culture: one with integrity, energy, and full stakeholder support. Nowhere else will you find such comprehensive, authoritative information on creating successful program management outcomes. The author takes you on the entire journey, from strategically creating a program culture, to building effective relationships, and to analyzing ways of accomplishing your program objectives. The Handbook of Program Management is essential reading for program managers of all levels, whether you're a novice seeking certification in the field or an executive looking to build a flexible organization that can support dynamic on-going product development. Praise for the previous edition of The Handbook of Program Management: "Brown's book captures the essential skills of program and project management. It serves as a 'how to' guide for those entering the business, as well as a refresher on the skills and attributes for those ready to take the next step. The book effectively defines the leader’s role in creating the team culture and environment for success." -- Eugene F. Kranz, Apollo 13 Flight Director, author of Failure Is Not an Option, and retired Director NASA Space Operations "Program management is one of the toughest jobs a person can hold...and James Brown knows Program Management. Here's a chance to learn from the scar tissue of others rather than your own." -- Norman R. Augustine, retired Chairman and CEO, Lockheed Martin Corporation "Finally, a pragmatic book that shares the secrets behind successful program management. If I was giving one book to program managers, this would be it! Any business leader in today's environment of accelerating change will benefit from this book." -- Jack Cooper, former CIO, Bristol-Myers Squibb