Advanced text which emphasizes management aspects of marketing, personnel, financial, legal, impact of automation. Discusses role of travel agency in the industry as a whole, recent industry developments, future issues.

"Travel agent has become an integral part of the world’s fastest growing travel and tourism industry. A large percentage of all international and domestic travel is arranged by travel agents. The scope and functions of a modern travel agency have increased manifold over the years. The present book The Business of Travel Agency and Tour Operations Management explains the various concepts of travel agency operations in a systematic manner and makes it easier for not only students of tourism management but also working professionals to comphend the subject. Since customer relation is key to the success of travel agency business, the book explains the need for understanding and retaining the customers as it is easier to retain loyal customers than to make new ones. This book contains some additional features including key terms, comprehensive outline of as many concepts as possible, references and bibliography. Throughout, the approach has been to explain the concepts in a simple and comprehensive manner. The main objective of the book is to provide valuable source material on the complex subject of travel agency business to graduate as well as post-graduate and management students of travel and tourism, travel agencies, airlines and others engaged in the business of tourism.

This book is based on the concept of travel agency management. A reader will be acquainted with various concepts, such as promotion of new tourism and travel destinations, procedures and formalities of travel agency, financing and marketing and regulatory laws for tourism business in India.

When overseas travel agency owners and directors, predominantly fromMiddle Eastern countries visitedmy Istanbul office and sawmy “Travel Management” book published in 2018 in Turkish, insisted that I publish the same book in English. These comments made me excited and encouraged to publish the book in English with some revisions and additions. Travel and tourism industry is one of the world’s largest industries and a dynamic engine of economic development of the countries. It is a great source of income and employment for countries that receive more international tourists. For this reason, the countries have increased their investment in the travel and tourism industry, Tour operators and travel agencies have the major role for the development of tourism. Their business has vastly changed in the past 20 years. They have to continuously adapt and redefine their roles to the changing environment and technology. As a result of this change, different approaches in management, operation and marketing strategies in the travel industry have emerged. From tourism products and services to operation and destination management, from management functions to the distribution channels, from reservation systems to marketing functions, almost all travel concepts have changed shape. In travel agency business besides the traditional (classical) system used for many years, neoclassical systemandmodern (contemporary) systems such as online travel agencies (OTA’s) and destination management companies (DMC’s) have emerged, intermediaries diversified and increased. Pursuant to these developments travel operators who can keep up with these changes have created a wide academic and practical concept, theoretical discussions and most importantly different industrial structures. This book provides a wide perspective with modern concepts to the operation management and marketing strategies in travel industry and it is divided into 12 chapters. Each chapter starts with learning outcomes. Basic principles and concepts of subjects are mentioned both theoretically and practically supported by tables, graphs and figures for a better understanding of specific chapters.

Group Travel is Big and This Book will Help You Get Started and Find Success as a Travel Agent! Selling Groups is a fantastic way to generate a substantial income for Travel Professionals. "Selling Group Travel for Travel Agents" shares the important details on how to successfully sell group travel and details all aspects on the topic. from concepts, packaging, costing, marketing and operating profitable groups. Grow your Travel Agency with Group Travel by applying the topics discussed in this newly updated book! You will discover: Developing a Group Travel Concept Kinds of Group Travel Developing Your Group Travel Business Plan Group Travel Packaging Group Travel Costing Pied Pipers and Group Leaders Pied Piper and Group Leader Agreements Your Product Presentation Group Leader Marketing Strategies Selling Affinity Group Travel Escorting Affinity Groups About the Authors: The Ogg Family has a cumulative tenure in the travel industry of over 100-years. Their experience and understanding of the Home-Based Travel Agency opportunity, combined with their enthusiastic entrepreneurial spirit, make this title a must read for those looking to either start a home-based travel business or to further their success as a Travel Professional. To Access More Tools to help you get started as a Home Based Travel Agent, visit www.HomeBasedTravelAgent.com.

Empowering Individuals to Start and Succeed as a Home Based Travel Agent for over 25 years! A comprehensive workbook to compliment the Independent Study Guide. This workbook will speed you on your way to opening your own Home-Based Travel Business by helping you discover your opportunities and focusing on developing them. The workbook concentrates on the key areas needed to get through the maze of information and confusion encountered when first starting out. Broken into three separate sections, the workbook first deals with the key concepts in the study course. Over 100 concepts are explored, as they relate to your business plans. This will help you focus on the most important information in the course, as it pertains to you. While the "How to Start a Home Based Travel Agency" is a must read, the workbook continues your critical thinking and education before you begin your journey. "There is so much to learn as an entrepreneur in the travel industry. It's not just about booking travel. It's also about launching your own business and setting it up for success. That is why "How to Start a Home Based Travel Agency" is such a critical resource for those new to the industry, or making a move to an independent contractor status. It is filled with practical tips and real-world advice that can be applied immediately. We value this textbook so highly that we include it in our entry level program curriculum, the TRIPKit." - Guida Botelho, CTIE - Director of Education for The Travel Institute About the Authors: The Ogg Family has a cumulative tenure in the travel industry of over 100-years. Their experience and understanding of the Home Based Travel Agency opportunity, combined with their enthusiastic entrepreneurial spirit, make this title a must read for those looking to either start a home based travel business or to further their success as a Travel Professional. To Access More Tools to help you get started as a HomeBased Travel Agent, visit www.HomeBasedTravelAgent.com.