Now available in trade paper--the official publication of the #1 secretarial organization in the U.S. Chapters cover career advancement and human relations, equipment and supplies, specialized office procedures, grammar and punctuation, computers, word processing, and more. With over four million secretaries and administrative assistants in the U.S. today, this is the essential reference to have in today's office.

"A treasure trove of practical tips...and invaluable tools for administrative professionals...it doesn't get much better than this book."--BookViews.com

From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing special emphasis on personal leadership development as well as practical skills, you will learn how to manage a small team, climb the career ladder to gain more responsibility, negotiate effectively and confidently manage a project. It will teach you how to recruit and induct staff, make decisions fairly and consistently, build a productive team and environment and get noticed at work. For ambitious Assistants who want to continually improve their skills, The Definitive Executive & Managerial Handbook is an indispensable guide, helping you to maintain your professional image and achieve resounding success.

This comprehensive but compact guide sets the standard for any secretary or administrative assistant who wants to be perceived as a skilled professional. It is written in down-to-earth language and organized for easy reference. Topics include daily duties, recordkeeping, overview of word processing, databases, spreadsheets, and communications, etc.

In this completely revised and updated second edition, the highly praised PSI® Complete Office Handbook offers step-by-step guidance to help you succeed in today's complex, electronic office. Written by a team of business specialists, this is the official handbook produced under the sponsorship and direct supervision of the leading professional organization in the secretarial field: Professional Secretaries International® -- The Association for Office Professionals™.