State and local government usage of employee incentives--Types of incentive used by state and local governments--Examples of stated and local government incentive programs--Guidelines for the design, implementation, and evaluation of employee incentive programs--A summary of findings and recommendations.

Dealing with such productivity improvement programmes as action learning, quality circles, inter-firm comparisons and business clinics, this book also offers information on the most important areas in which productivity can be improved and on techniques field-tested in developing countries.