A comprehensive guide to English law as it affects the hotelier and the caterer. Clear explanations of the law relating to the company, health and safety, the consumer, licensing and labour are organized for quick reference

Provides comprehensive coverage of the law relating to most types of business operating in the field of hospitality. This new edition has been extensively revised and updated, and contains a new chapter on international legal issues. The book incorporates recent changes, particularly to employment law, resulting from statute and case law, and refers to the changes about to be made to the Courts system. There are appendices containing questions, case studies and answers, and the book includes a comprehensive, easy-to-use index. An ideal text for all students planning careers in Hospitality Management. It is aimed at students progressing to NVQ level 4 courses, Bachelor's and Masters's degrees, and the HCIMA's professional qualifying examinations.

Reliable advice to help hospitality managers prevent legal problems and avoid litigation. Is an unhappy restaurant guest legally entitled to a refund for food she ate? Is a hotel required to replace money that a guest claims was taken from his room? Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status? Hospitality Law, Second Edition provides readers with answers to these questions and more. Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, Hospitality Law benefits students by emphasizing preventive legal management and effective decision-making. This Second Edition gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including: New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties Newly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposure New coverage of legal issues related to amusement parks and the Internet booking phenomenon New "International Snapshots" offering insights from practicing attorneys and other professionals regarding differences between U.S. and international laws related to hospitality Updated Web exercises and guidance for researching on the Internet Encouraging readers to think critically about legal concepts related to hospitality, Hospitality Law, Second Edition is an indispensable part of every hospitality manager's education.