No one should face aggression or violence in the workplace but these problems are increasingly being reported by health and social care workers and the people using their services. This helpful book explores the reasons why some individuals may become aggressive or violent and explains how a holistic approach can offer effective ways of preventing, anticipating, reducing and dealing with aggression and violence when they arise. By critically exploring the common issues and difficulties encountered by professionals, the authors provide valuable insights into this behaviour and how to implement safeguards against it.Contents include: A holistic approach OCo Violence and aggression in services and the social context OCo Essential principles and theoretical models OCo Safe, therapeutic environments OCo De-escalation: Reducing arousal and aggression OCo Non-verbal and verbal communication OCo Biological explanations of violence and aggression OCo Culture, diversity and communication OCo Individuals with specific communication needs OCo More on individuals with specific communication needs OCo ClientsOCO physical health needs OCo Psychosocial interventions including Cognitive Behavioural Therapy OCo Other types of psychotherapy and therapeutic communities"

Social workers have roles that require them to engage with clients and families who may be ′reluctant clients′, ambivalent or resistant towards those seeking to help and protect. This includes safeguarding roles in relation to children and vulnerable adults, and work to engage with marginalised groups such as young offenders and those with mental health and substance misuse problems. The text addresses issues in relation to the main client groups, and specific chapters take an overview of issues such as understanding and defusing aggressive behavior and keeping yourself safe from assault.

Measuring the social and economic costs of violence can be difficult, and most estimates only consider direct economic effects, such as productivity loss or the use of health care services. Communities and societies feel the effects of violence through loss of social cohesion, financial divestment, and the increased burden on the healthcare and justice systems. Initial estimates show that early violence prevention intervention has economic benefits. The IOM Forum on Global Violence Prevention held a workshop to examine the successes and challenges of calculating direct and indirect costs of violence, as well as the potential cost-effectiveness of intervention.

Most health and social care service providers claim to OCyvalueOCO those with a learning disability. Yet there can sometimes be a huge gulf between stated intentions and what happens in everyday practice. In a few cases that have recently hit the headlines, there have even been allegations of systematic abuse. This timely book asks three vital questions: OCo What do we mean by valuing?OCo How does the process of valuing work?OCo What needs to happen to ensure that we value people with a learning disability?Too often, practitioners tend to say OCyitOCOs all right in theory but not in the real worldOCO. In thisbook, Dr Steve Mee draws on his experience as a practitioner and lecturer on a learning disability nursing course, in which he has successfully used stories to bridge the gap between academic theory and everyday practice. Each chapter introduces the reader to a particular area of theory and illustrates it with uniquely powerful, memorable stories from practice as well as examples from recent news and historic accounts. Reading the book will give practitioners new insight, empathy and sensitivity that will make a lasting difference to their practice. It invites practitioners to truly reflect on whether they can claim to value the people they support.REVIEWEROCOS COMMENT: OC I feel this is a very important piece of work in an area that is often misunderstood. From reading the authors work, I have questioned my own approach to OCyValuing PeopleOCO and found myself lacking in some areas, even though I was of the opinion that I did truly value people with a learning difficulty.OCO"

An extremely practical book that offers methods of prevention and management strategies, and provides a comprehensive view of the problem of violence and aggression from patients/clients. This book, based on sound research, is cleverly structured so that the notion of violence becomes more explicit with each succeeding chapter, until finally the violent outburst arrives. This innovative book explores a topical, vital subject that appeals to a variety of nurses and other professionals.