"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense ""manners reference"" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more."

"Manners and Mischief is a cohesive, stimulating volume. Reading these essays and the editors' enlightening introduction was a joy: I learned a great deal, smiled and laughed with uncommon regularity, and marveled at the quality of this remarkable collection." -William M. Tsutsui, author of Godzilla on My Mind "This book is full of fascinating insights. Well-written and often witty, it captures a detailed snapshot of Japanese society in the early 21st century. I would say this is the most insightful book on modern Japan I have read in years." -Liza Dalby, anthropologist and novelist

From breaking the ice at a business seminar to hosting a successful cocktail party, Power Shmoozing is packed with extremely useful techniques and real world information about how to talk to people, what to say, and how to keep in touch with them to cultivate productive long-term business relationships. For every business person who wants to move through the world with a lot more confidence.

Meet the personification of todays new etiquette, Mr. Social Grace weekly advice columnist in print, radio and online as he reveals the basics of good manners for everyday urban life. He offers a new interpretation of good manners that can serve as a powerful tool to help twenty-first century people get along better. Presented in answers to real-life quandaries is Social Graces philosophy of etiquette.

Enhance working relationships to build career advantage!