Police Community Support Officers: Cultures and Identities within Pluralised Policing presents the first in-depth ethnographic study of Police Community Support Officers (PCSOs) since the creation of the role in 2002. Situated within the tradition of police ethnographies, this text examines the working worlds of uniformed patrol support staff in two English police forces. Based on over 350 hours of direct observation and 33 interviews with PCSOs and police constables in both urban and rural contexts, Police Community Support Officers offers a detailed analysis of the operational and cultural realities of pluralised policing from within. Using a dramaturgic framework, the author finds that PCSOs have been undermined by their own organisations from the beginning, which has left a lasting legacy in terms of their relationships and interactions with police officer colleagues. The implications of this for police cultures, community policing approaches and the success of pluralisation are examined. The author argues that while PCSOs can have similar occupational experiences to constables, their particular circumstances have led to a unique occupational culture, one which has implications for existing police culture theories. The book considers these findings in light of budget reductions and police reforms occurring across the sector, processes in which PCSOs are particularly vulnerable.

Police Community Support Officers: Cultures and Identities within Pluralised Policing presents the first in-depth ethnographic study of Police Community Support Officers (PCSOs) since the creation of the role in 2002. Situated within the tradition of police ethnographies, this text examines the working worlds of uniformed patrol support staff in two English police forces. Based on over 350 hours of direct observation and 33 interviews with PCSOs and police constables in both urban and rural contexts, Police Community Support Officers offers a detailed analysis of the operational and cultural realities of pluralised policing from within. Using a dramaturgic framework, the author finds that PCSOs have been undermined by their own organisations from the beginning, which has left a lasting legacy in terms of their relationships and interactions with police officer colleagues. The implications of this for police cultures, community policing approaches and the success of pluralisation are examined. The author argues that while PCSOs can have similar occupational experiences to constables, their particular circumstances have led to a unique occupational culture, one which has implications for existing police culture theories. The book considers these findings in light of budget reductions and police reforms occurring across the sector, processes in which PCSOs are particularly vulnerable.

The role of the Police Community Support Officer (PCSO) is increasingly demanding and challenging, requiring constant learning and application of practical skills. This book is written as a practical guide for prospective or newly-recruited PCSOs, as well as established officers who want to refresh and develop their knowledge. Linked throughout to the National Occupational Standards, this book introduces the key, universal areas of competency for PCSOs and guides the reader through incidents typical of those PCSOs will encounter. Throughout, these scenarios are addressed with up-to-date policing methods, relevant procedure and legislation.

"Simple text and full-color photographs describe a police officer's tools, workplace, and role in the community"--

"Follow along as a class meets a police officer and learns what police officers do"--Publisher marketing.

With practical tips to help with written exercises, interview technique and role plays, this book clearly explains the new nationwide PCSO assessment system. Packed with advice, and including coverage of the National Competencies for the PCSO role, this manual guides the reader on how to succeed at every stage, from completing the application pack to preparing for and passing the written assessment exercises.