"Whether you're a seasoned supervisor, you're newly promoted (and wondering 'What do I do now?'), or you're preparing yourself for a future leadership position, this book is for you. By applying the information found inside, you'll reduce any fears or frustration you may be feeling, increase your personal effectiveness, gain greater respect from the people reporting to you, and enhance your overall career. Most importantly, you'll prove to everyone (including yourself) that you ARE the kind of leader that others will want to follow."--Book cover.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Managing friends or former peers can be awkward.When you become the boss, everything about these relationships can suddenly be uncomfortable. There's a new set of groundrules to establish - as manager, you are going be accountable for the work performance of friends or former co-workers on the team, and they are going to have to adjust to the fact that they now report to you. Everyone involved can feel awkward and hesitant about the future.There could be people on your team who wanted the promotion given to you, feel you're not qualified for the job, deeply miss your predecessor and resent having to "start over" with someone else, or expect special treatment based on the connection you had as friends or peers. Becoming the team's new leader is tough enough. Doing so when one or more members of the team are personal friends or former peers can be daunting.That said, it can be done. "Managing Friends & Former Peers" will give you everything you need to know to move forward with confidence and grace.Like all Just In Time books, the focus is on just one leadership skill - how to manage friends and former peers - a small but critical subset of broader leadership competencies - holding difficult conversations, coaching employees, and setting standards, just to name a few.You can successfully manage people who've been your friend or co-worker. It won't happen by chance, and it's not a matter of pulling some management "trick" out of your hat. But you can learn how to do it, and you can apply what you're about to learn right away.

Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.

The story of the crusade for gender equity in sport and for compliance with Title IX at a small, liberal arts college in northwest Oregon.

"For learners, managers, mentors, and feedback givers."