A complete guide to road passenger transport management, featuring contributions from experts in the field and management tools for passenger road transport operators.

Features a complete set of management tools enabling managers and operators to effectively plan and coordinate road passenger transport operations

Addresses the changes in passenger logistics and explores the various ways in which it is planned and managed in the various forms of transport.

Design for Passenger Transport focuses on the ways by which standards of design could be improved to enhance the psychological and physical well-being of both passengers and staff. Various aspects of design in the fields of air, rail, road, and water passenger transport are discussed. The selection first tackles passenger handling design in airports, railway stations, and transport interchanges, including care and comfort of passenger movements and exploitation of commercial potential arising from the concentration of passengers. The book also elaborates on airline and travel industry requirements, terminal concept and parking, terminal buildings, and rail/ terminal link. The text takes a look at the design policy for greater Manchester transport, including principles and objectives, informational publicity, and point of sale. The publication also focuses on passenger behavior and expectations at airports, as well as survey of passenger behavior and expectation and implications for airport planning and management. Vehicle suspension systems and design, track irregularities, and minimum standards for passengers are also discussed. The selection is a dependable source of data for readers interested in the design of passenger transport systems.

Road passenger transport management is an important role, involving the planning and coordinating of passenger transport operations, including routes and schedules. Managers ensure that passengers reach their destinations safely, on time and in the most cost-effective way. Road Passenger Transport Management covers all the essential tasks a transport manager is expected to master. Road Passenger Transport Management provides tips and tools for working with customers, planning routes and scheduling delivery times, as well as managing a team of supervisors, administration staff and drivers. The authors include guidelines for coordinating staff training and arranging vehicle maintenance, MOTs and tax payments, as well as organizing vehicle replacements and managing contracts and developing new business. This is a contributed book, with expertise shared from well-known academics and practitioners who have spent many years in the passenger transport field. The tools and case studies in this vital new guide will enable readers to learn new skills or build on existing expertise. Online supporting resources include sample performance reports and target assessment forms.

Passenger transport, the movement of people, is an important and integral part of human being's life. It is greatly influences every one's life-style. Much of the World's civilisation, culture, advancement, and structure have been affected by the passenger transport because of its intrinsic capacity to penetrate deep into the hinterland will contribute more for the attainment of the good of balanced economic development.

This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.