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THE RHETORICAL ACT: THINKING, SPEAKING AND WRITING CRITICALLY, Third Edition teaches liberal arts students how to craft and critique rhetorical messages that influence. The text is a compelling invitation to students of Communication and Language Arts to become articulate rhetors and critics of their symbolic universe. Consistent with the first two editions, the third edition takes as its starting point a traditional humanistic approach to rhetoric. The book reaffirms the ancient Aristotelian and Ciceronian relationships between art and practice - that you cannot master rhetorical skills without an understanding of the theory on which such skills are based. THE RHETORICAL ACT, Third Edition departs from traditional textbooks in several ways. It treats rhetorical action as the joint effort of rhetor and audience, emphasizing the audience's active, collaborative role. Students will encounter critical models for recognizing the opportunities and constraints of rhetorical action. This book will help your students become discerning speakers and critics who can assess situations, conceive rhetorical possibilities, examine and produce actual rhetorical messages, and compare their efforts and those of fellow students to the discourse of journalists, politicians, advertisers and other public persuaders.

This volume examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public figures and individuals to corporations and institutions. He explores the motivations and rationales behind apologies, and considers the ethics and legal liabilities of these actions. Hearit provides case studies throughout the volume, with many familiar examples from recent events in the United States, as well as an international apology-making case from Japan. The broad-perspective approach of this volume makes the content relevant and appealing to practitioners and scholars in public relations, business communications, and management. It is a valuable text for courses that take a discursive approach to public relations, and it also appeals to readers in business management, examining apology as a response strategy to corporate crises.

Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication