This book presents the main principles of preference disaggregation analysis and covers theoretical advances in preference modelling, group decision making, classification methods, robustness analysis, process mining, and decision support systems. In addition, it highlights several applications of the preference disaggregation analysis in a wide range of areas, such as customer satisfaction analysis, consumer behavior, energy and environmental policy, strategy development, and agricultural marketing. This book was published in honor of Yannis Siskos on the occasion of his retirement from the University of Piraeus, Greece. It offers a unique snapshot of the preference disaggregation philosophy in multiple criteria decision analysis and presents a range of research ideas, many of which were significantly influenced by Professor Siskos work.

Confronting Managerialism offers a scathing critique of the influence of neoclassical economics and modern finance on business school teaching and management practice. Locke and Spender show that responsible management has given way to 'managerialism', whereby an elite caste of businessmen disconnected from any ethical considerations call the shots. The book traces the loss of managers' earlier social concerns, amply encouraged by management education's transformation since the 1960's, especially in the US. It also questions not only the social ethics of the US management caste but its management efficacy compared to systems of management that are highly employee participatory and dependent, such as in Germany and Japan. A unique, topical and controversial look at a subject that impacts us all.

Responding to the era of crises in which we now live, The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Lerbinger helps readers understand the approaches and ways of thinking required for successful crisis management in today’s world. As no organization or individual is immune from crisis, he guides managers to make good decisions under conditions of high uncertainty, and to consider the interests not only of stockholders but also of a wide variety of stakeholders. With a focus on the threat of crises to an organization’s most valuable asset – its reputation – The Crisis Manager covers: Preparation for crisis, including crisis communication planning Physical crises – natural, biological, and technological "Human climate" crises, stemming from targeted attacks on an organization’s policies, actions, or physical holdings Crises due to management failure, including mismanagement, skewed values, deception, and misconduct New to this second edition are the use of social media in crisis management, and chapters on image restoration strategies and crises stemming from mismanagement, as well as a comprehensive updating of the entire work. Real-world case studies provide examples of what worked and what did not work, and the reasons why. Written for present and future crisis managers in all types of businesses and organizations, this resource will be required reading for students in public relations, business, and management, as it prepares them for their crucial roles as decision makers.

This absolutely outstanding little book reveals and overcomes obstacles that impede so many holding leadership positions in law enforcement, fire service and emergency management. It is a clear concise presentation and a realistic overview of challenges facing persons in command positions. Crisis, Chaos, Control is a tightly written book that, although small manages to cover all the relevant topics relating to the fields of Incident Command and Emergency management. It's straightforward common sense style will be appreciated by all readers, and leaders. It demonstrates how human behavior, command and control come together. A must read for professionals that hold the titles of; Chief, Assistant chief, Security manager, Deputy chief, Commander, Sheriff, Under sheriff, Emergency manager, responder, anyone in the Fire service or a part of the emergency operations team.

This handbook provides easy to access insights into behavioral phenomena in production and service settings, ready-to-play games and activities for class settings, and applicable prescriptions for practice. The text serves a dual role as a desk/training reference to practitioners seeking to develop greater system understanding among their workers.