Discover powerful hidden social "levers" and networks within your company... then, use that knowledge to make slight "tweaks" that dramatically improve both business performance and employee fulfillment! In People Analytics, MIT Media Lab innovator Ben Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Through cutting-edge case studies, Waber shows how: Changing the way call center employees spent their breaks increased performance by 25% while significantly reducing stress Quantifying the failure of marketing and customer service to communicate led to a more cohesive and profitable organization Tweaking the balance of in-person and electronic communication can enhance the value of both Sensor data can help you discover who your internal experts really are Identifying employees involved in "creative" behaviors can help you promote innovation throughout your business Sensors and simulations can help you optimize your sick-day policies Measuring informal interactions can improve the chances that a merger, acquisition, or "mega-project" will succeed Drawing on his cutting-edge work at MIT and Harvard, Waber addresses crucial issues ranging from technology to privacy, revealing what will be possible in a few years, and what you can achieve right now. In bringing the power of analytics to organizational development, he offers immense new opportunities to everyone with responsibility for workplace performance.

Originally inspired by a progressive vision of a working environment without walls or hierarchies, the open plan office has since come to be associated with some of the most dehumanizing and alienating aspects of the modern office. Author Jennifer Kaufmann-Buhler traces the history and evolution of the American open plan from the brightly-colored office landscapes of the 1960s and 1970s to the monochromatic cubicles of the 1980s and 1990s, analyzing it both as a design concept promoted by architects, designers, and furniture manufacturers, and as a real work space inhabited by organizations and used by workers. The thematically structured chapters each focus on an attribute of the open plan to highlight the ideals embedded in the original design concept and the numerous technical, material, spatial, and social problems that emerged as it became a mainstream office design widely used in public and private organizations across the United States. Kaufmann-Buhler's fascinating new book weaves together a variety of voices, perspectives, and examples to capture the tensions embedded in the open plan concept and to unravel the assumptions, expectations, and inequities at its core.

A New York Times Notable Book • Daily Beast Best Nonfiction of 2014 • Inc. Magazine's Most Thought-Provoking Books of the Year “Man is born free, but he is everywhere in cubicles.” How did we get from Scrooge’s office to “Office Space”? From bookkeepers in dark countinghouses to freelancers in bright cafes? What would the world be like without the vertical file cabinet? What would the world be like without the office at all? In Cubed, Nikil Saval chronicles the evolution of the office in a fascinating, often funny, and sometimes disturbing anatomy of the white-collar world and how it came to be the way it is. Drawing on the history of architecture and business, as well as a host of pop culture artifacts—from Mad Men to Dilbert (and, yes, The Office)—and ranging in time from the earliest clerical houses to the surprisingly utopian origins of the cubicle to the funhouse campuses of Silicon Valley, Cubed is an all-encompassing investigation into the way we work, why we do it the way we do (and often don’t like it), and how we might do better.

This book begins by outlining the common design mistakes with the modern open plan office and the industry focus on cost that has resulted in the ill-fated Workplace Zoo. The requirements of office-based workers according to psychological theory and research are then explained. Dr Oseland references historical studies in psychophysics to describe how to design environmental conditions (acoustics, lighting, temperature, indoor air quality) that enhance performance by supporting basic physiological needs. More contemporary research in environmental psychology investigates how cognition affects our interpretation and response to physical stimuli depending on personality, context, attitude and other personal factors. This in turn informs individual requirements for the environmental conditions as well as group needs. Studies in evolutionary psychology and biophilia are also referenced. The latter part of the book turns to workplace solutions and focuses on how to plan, design and manage offices to accommodate our innate human needs now and in the future. The importance of designing for inclusivity is also recognised, including accommodating cultural, gender and generational differences along with designing spaces for neurodiversity. Dr Oseland’s proposed workplace solution the Landscaped Office is a revived and revised version of Bürolandschaft with a contemporary twist. The impact of workplace trends, such as agile working and hot-desking, is also explored and found to complement the workplace solution, resulting in the Agile Landscaped Office. This book is key reading for professionals, and post-graduate students, in business, interior design, architecture, surveying, facilities management, building services engineering, HR and organisational or environmental psychology.

Offers a straightforward four-step process for succeeding in the extroverted business world; Includes a unique Introverted Leader Quiz to help you get started; Filled with inspiring personal stories In our outgoing, type A business culture, introverts can feel excluded, overlooked, or misunderstood, their reticence mistaken for reluctance, arrogance, or even lack of intelligence. But Jennifer Kahnweiler shows that not only can introversion be managed, it can even be a source of strength. Ask Bill Gates and Warren Buffett, two of the leaders she cites as shy introspectives who have developed ways to thrive in a challenging environment. It is estimated that as many as 40 per cent of executives are introverted to at least some extent. Based on conversations with over 100 of these men and women, Kahnweiler lays out a progressive four-step strategy for succeeding in an extroverted world. First, preparation: carefully devise a game plan for any potentially anxiety-producing situation. Then presence: knowing that you're prepared, be completely focused on the present moment or activity. Next, push: with a firm foundation of preparation and presence, go beyond your comfort zone. And finally, practice, practice, practice. After a revealing Introverted Leader Quiz to help you deepen your understanding of where focused improvement will produce maximum results, Kahnweiler shows exactly how to apply the four P's approach in six areas that are particularly difficult for introverts, such as public speaking, heading up projects, participating in meetings, and more. The goal, she emphasizes, is not personality change - you work with who you are, not against it. In fact, she shows that introversion can actually be a plus in areas like listening skills and written communication. But as a result of reading this book, leaders and aspiring leaders who find it intimidating to be around people will learn to embrace the experience, rather than see it as something to be avoided or endured, and as a result advance their careers and contribute more fully to their organizations.

A one-stop, on-the-job resource for modern office space planning and design. Considers optimal use of space; employee and task space needs; enclosed versus open-plan offices; furniture, fixtures, and lighting; climate and comfort; and much more. Includes case studies from major international companies. Covers topical issues such as design for productivity and technology, on-site parking, daycare, and gym facilities.

The United States has about $2 trillion tied up in aging school facilities. School districts throughout the country spend about $12 billion every year keeping this infrastructure going. Yet almost all of the new money we pour into school facilities reinforces an existing—and obsolete—model of schooling. In Blueprint for Tomorrow, Prakash Nair—one of the world’s leading school designers—explores the hidden messages that our school facilities and classrooms convey and advocates for the “alignment” of the design of places in which we teach and learn with twenty-first-century learning goals. Blueprint for Tomorrow provides simple, affordable, and versatile ideas for adapting or redesigning school spaces to support student-centered learning. In particular, the author focuses on ways to use current spending to modify existing spaces, and explains which kinds of adaptations offer the biggest return in terms of student learning. The book is organized by area—from classrooms to cafeterias—and is richly illustrated throughout, including “before and after” features, “smart idea” sidebars, and “do now” suggestions for practical first steps. It outlines key principles for designing spaces that support today’s learning needs and includes tools to help educators evaluate the educational effectiveness of their own spaces. Blueprint for Tomorrow will open educators’ eyes to the ways that architecture and learning are entwined and will challenge them to rethink the ways they teach and work together.