This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.

Club Wealth's World Class Admin Assistant book is meant for administrative assistants who want a guidebook specific to working with a real estate agent or team. We also encourage Team Leaders who want to improve their organization to share this book with their admins. Co-written by powerhouse agent and Club Wealth Coach, Sarah Santa Ana, who developed the Club Weath's Admin Assistant Bootcamp, which is a impactful training for all assistants (general admins, transaction coordinators, marketing managers, listing and buyer agent admins) - and by Tara Hellickson, who is the Rockstar Office Manager and Client Care Specialist for the Club Wealth organization, and has over 20 years in working in the real estate industry. This hands-on guide is a MUST HAVE for Real Estate Team Leaders and their assistants. It has practical advice and dozens of ready-made forms, detailed checklists, and tools including: -Plans for Setting Goals and Developing the Perfect Daily Schedule-Telephone and Email Training, including answering techniques and words to avoid-Advice on establishing a World Class Office Procedures and Policy Manual, including job roles and descriptions-Open House Management-Planning Client Events, Team Huddles, and Staff Meetings-Onboarding & Offboarding Procedures and Admin Training-Managing your Database The World Class Admin Assistant book will identify the key roles of a real estate assistant while breaking down the precise workflow of each when serving as a general admin, office manager, listing and buyer agent admin, transaction coordinator, marketing director, and bookkeeper.Readers will discover how to organize everything from their workspace to meetings and events, and they'll gain a better understanding of their organization style preferences for space and time. For the Team Leader or Solo Real Estate Agent, using admin assistants can help increase your production and free up time for sales, yet most real estate professionals lack the knowledge and experience to hire, train, and supervise a World Class Admin Assistant. Each chapter has a Team Leader Insight section which advises what your assistant must know to keep your office running smoothly so you can focus on generating business, following up on leads, conducting appointments, writing offers, and negotiating contracts.Our Club Wealth motto..."No success in the world can compensate for failure in the home."

The Medical Administrative Assistant Exam Prep is a bank of 350 practice test questions similar to those that would be seen on the actual national certification exams for Certified Medical Administrative Assistant.

Assistant, you are a leader. As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals. Whether it's a job change, shifting deadlines, a micromanaging executive, a toxic co-worker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart. If you're looking to maintain the status quo and be "just an assistant," this book is not for you. But, if you want the confidence and ability to conquer the challenges that most try to avoid, then you're in the right place. The Leader Assistant outlines four pillars-embody the characteristics, employ the tactics, engage in relationships, and exercise self-care-that will help you rediscover your passion for the profession and become a confident, future-proof, game-changing Leader Assistant. If you neglect even one pillar, you'll head for burnout, stagnation, and anonymity. You are meant for so much more. Are you ready to be the Leader Assistant the world needs?

This notebook is perfect for any Admin assistant. A luxurious feel with white pages and a matte finish. 6x9, 100 college ruled pages. Blank Notepad. A great gift for someone special or of course yourself.

This is a valuable handbook for anyone in the administrative profession wanting to succeed. It is rare for us to find information that can make a difference both in our professional careers and personal relationships in one easy-to-read book. Filled with thoughtful questions and answers, this book leads the readers on an exciting and well laid out journey to understanding what it takes to support their executive while rising to the top and reaching their career goals. This book is a personal journey with the author into self-discovery, self-respect, and self-confidence. If you've ever said or heard an admin say, "I'm just an admin," this book will change your view about the administrative profession.

Helps you learn how to embrace innovative thinking that makes you invaluable to your boss, your co-workers and your company.