Ombudsmen and ADR
Title | Ombudsmen and ADR PDF eBook |
Author | Naomi Creutzfeldt |
Publisher | Springer |
Pages | 199 |
Release | 2018-05-02 |
Genre | Social Science |
ISBN | 3319788078 |
How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Human Capital
Title | Human Capital PDF eBook |
Author | Carlotta C. Joyner |
Publisher | DIANE Publishing |
Pages | 56 |
Release | 2001-12 |
Genre | |
ISBN | 9780756717872 |
Ombudsmen at the Crossroads
Title | Ombudsmen at the Crossroads PDF eBook |
Author | Nick O'Brien |
Publisher | Springer |
Pages | 119 |
Release | 2017-01-23 |
Genre | Political Science |
ISBN | 1137584467 |
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
Prioritizing Practice in Ombudsman and ADR Programs
Title | Prioritizing Practice in Ombudsman and ADR Programs PDF eBook |
Author | David Michael |
Publisher | |
Pages | |
Release | 2014 |
Genre | |
ISBN |
This article examines ways in which the Office of the Ombudsman/Center for Cooperative Resolution (OO/CCR) at the National Institutes of Health pursues activities that comprise an orientation toward practice and supports development of an “activist” ombudsman orientation. The article opens by describing challenges that alternative dispute resolution (ADR) organizations face, contrasts them with the experience of OO/CCR, details elements of a practice orientation as experienced at OO/CCR, and suggests ways in which ADR and ombudsman organizations may address their own challenges and pursue a practice orientation.
The Organizational Ombudsman
Title | The Organizational Ombudsman PDF eBook |
Author | Charles L. Howard |
Publisher | American Bar Association |
Pages | 678 |
Release | 2010 |
Genre | Law |
ISBN | 9781604427783 |
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Solving Securities Exchange Disputes by Means of Ombudsmen
Title | Solving Securities Exchange Disputes by Means of Ombudsmen PDF eBook |
Author | M. Saleh Jaberi |
Publisher | |
Pages | 8 |
Release | 2014 |
Genre | |
ISBN |
Alternative dispute resolution (ADR) is often used is in financial market and securities exchange disputes. Brokerage firms in Australia and the United Kingdom use ADR methods in the form of the financial ombudsman services to deal with stock market disputes. The processes and outcomes of these ombudsmen's activities are governed by special rules, and their techniques include mediation, negotiation and the “determination” procedure to solve referred disputes. This article analyses these procedures, and the proportionality of the ombudsman framework for solving securities exchange disputes. This research has identified number of shortcomings in the ombudsman system, and recommends replacing it with arbitration.
A Study on Alternative Dispute Resolution and Cross-border Complaints in Europe
Title | A Study on Alternative Dispute Resolution and Cross-border Complaints in Europe PDF eBook |
Author | |
Publisher | Nordic Council of Ministers |
Pages | 94 |
Release | 2002 |
Genre | Consumer complaints |
ISBN | 9789289308267 |
4. THE NORDIC ADR SYSTEMS