Ombudsman's Effective Complaint Handling Guidelines
Title | Ombudsman's Effective Complaint Handling Guidelines PDF eBook |
Author | |
Publisher | |
Pages | 30 |
Release | 1995 |
Genre | Complaints (Administrative procedure) |
ISBN |
Guidelines on Effective Complaint Handling
Title | Guidelines on Effective Complaint Handling PDF eBook |
Author | Ombudsman Western Australia |
Publisher | |
Pages | 0 |
Release | 2020 |
Genre | Electronic books |
ISBN |
A Good Practice Guide for Effective Complaint Handling
Title | A Good Practice Guide for Effective Complaint Handling PDF eBook |
Author | |
Publisher | |
Pages | 53 |
Release | 1997 |
Genre | Complaints (Administrative procedure) |
ISBN |
Guidelines for Effective Complaint Management
Title | Guidelines for Effective Complaint Management PDF eBook |
Author | New South Wales. Office of the Ombudsman |
Publisher | |
Pages | 48 |
Release | 1992 |
Genre | Consumer complaints |
ISBN |
Better Practice Guide to Complaint Handling
Title | Better Practice Guide to Complaint Handling PDF eBook |
Author | |
Publisher | |
Pages | 31 |
Release | 2009 |
Genre | Complaints (Administrative procedure) |
ISBN |
Federal Complaint-Handling, Ombudsman, and Advocacy Offices
Title | Federal Complaint-Handling, Ombudsman, and Advocacy Offices PDF eBook |
Author | Wendy R. Ginsburg |
Publisher | DIANE Publishing |
Pages | 50 |
Release | 2011-05 |
Genre | Law |
ISBN | 1437922686 |
Federal complaint-handling, ombudsman, and advocacy offices have different forms, capacities, and designations. This report identifies the basic characteristics of these offices, recognizing differences among them with regard to their powers, duties, jurisdictions, locations, and resources, as well as control over them. The report consists of three parts: (1) an analysis of the ombudsman concept and a brief look at which countries around the world have used ombudsmen; (2) a breakdown of the various ways in which federal complaint-handling offices differ; and (3) an identification and description of selected ombudsman-like offices, including specifics on their origins and operations. This is a print on demand edition of an important, hard-to-find report.
The Ombudsman in the Modern State
Title | The Ombudsman in the Modern State PDF eBook |
Author | Matthew Groves |
Publisher | Bloomsbury Publishing |
Pages | 411 |
Release | 2022-04-07 |
Genre | Law |
ISBN | 1509943250 |
Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate. The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems. The book has two key themes: - The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and - The challenges faced by Ombudsmen in contemporary governance. This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.