Whether it's with peers, bosses, customers, clients, or suppliers-the ability to communicate well in writing has become an increasingly important part of everyone's lives. Whatever you write in business, no matter how long or short it might be, it must be clear and often it must also be persuasive. With Office Correspondence Made Easy, you can find out how to make every business communication you write more effective.

Emphasizing the challenges faced by nonnative Spanish speakers, How to Write in Spanish instructs Spanish learners--from advanced beginners to fluent speakers--in the conventions used in writing common Spanish-language documents, including resumes and curricula vitae; official forms and documents; college, job, and housing applications; business correspondence; personal letters; E-mail; and even greeting cards and postcards. Combining the features of a reference and workbook, it provides a sample of each type of document, vocabulary hints, a checklist for common errors, and dozens of writing exercises, selfevaluations, and correction guidelines.

In Letter Writing Made Easy!, author Margaret McCarthy offers sample letters for hundreds of common occasions. Need to write a thank you note? Want to dispute a bill? Having trouble expressing your feelings upon the death of a friend's loved one? McCarthy has provided samples which you can use as is, or modify to suit your own particular style or concerns. How to write more intimate personal letters How to write more powerful business correspondence Practical advice on format, style, tone, forms of address . . . and much more Includes hundreds of ready-to-use samples So put down that phone and write a letter! It's not only more personal, it's more effective. And with Letter Writing Made Easy!, writing a letter is a breeze!

This book/CD-ROM reference for professionals teaches letter-writing basics and offers style and grammar guidelines, along with some 365 sample letters for sales, marketing, and public relations, vendor and supplier issues, credit and collections, transmittal and confirmation, personnel matters, and every other business situation. Appendices list frequently misused words, punctuation guidelines, abbreviations, and telephone and online grammar hotlines. The CD-ROM contains all of the sample letters from the book, which can be customized for immediate use. Seglin teaches magazine publishing in the graduate department of writing, literature, and publishing at Emerson College. Annotation copyrighted by Book News, Inc., Portland, OR

For almost four decades, Made Simple books have set the standard for continuing education and home study. In answer to the changing needsof today's marketplace, the Made Simple series for the '90s presents a thoroughly up-to-the-minute portfolio of skills, information, and experience, with revised and updated editions of bestselling titles, plus a whole range of new subjects from personal finance to office management to desktop publishing. B & W illustrations throughout

Learn how to conduct and evaluate a successful Phase I ESA to identify existing or potential environmental hazards and 'special resources' for a subject property. Through its easy-to-follow checklist format and sample ESA, this book shows you everything you need to know about Phase I ESAs, including ESA statement of work, environmental databases, ESA report appendices, ESA process, site history, governmental records, site reconnaissance, environmental hazards, underground and aboveground storage tanks, historic properties and national landmarks, scientific significance, and more.