This handbook for administrative assistants and secretaries covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, using the Internet, business documents, and language usage.

The Medical Administrative Assistant Exam Prep is a bank of 350 practice test questions similar to those that would be seen on the actual national certification exams for Certified Medical Administrative Assistant.

Includes additional exercises for students, multiple choice tests for units 11, 12, and 13 as well as their answers, sample letter formats, answers to review questions, punctuation review, timed writings progress record, frequently prescribed brand name drugs with their generic names and usage, home row finger placement, selected symbols, words that have similar sounds and a reference guide.

"An introduction to the job of Office assistant, describing the work of an office assistant, the skills and personal qualities required, school subjects that are helpful, and the training and opportunities that are available"--Cover

Learn how to Ace the Office Assistant Exam! This book helps you develop the skills you need to be on the top of your game. In order to do your best you must be prepared to tackle the unique question types found on the exam. This book contains the most up to date and accurate information to help you prepare for the Office Assistant exams given by state, county, and local agencies. Written using lessons learned from the latest exam updates, this manual perfectly prepares the reader for all of the exam sub-areas including: Reading Comprehension Checking for Errors Grammar, spelling, and punctuation Office vocabulary Working With Others This book is an excellent resource for various Office Assistant tests including titles such as: Business Document Specialist Medicaid Eligibility Examiner Employee Retirement System Examiner Licensing Services Clerk Trainee Payroll Assistant Keyboard Specialist Print Equipment Operator Public Service Commission Operations Clerk

Developed specifically for the California Office Assistant exam! Study with this book and prepare for success! 1. This book was prepared by Angelo Tropea, best-selling author, creator of dozens of civil service exam preparation books - and with more than 35 years' experience in preparing candidates for exams. 2. The book covers in detail the types of questions asked and excludes material that is not relevant, such as general test-taking discussions about civil service and long discussions about benefits which do not help you attain a higher score. 3. The book contains valuable explanations and hints for each type of question, all based on experience and live classes conducted in prior years. 4. Carefully crafted exercises (with explanatory answers) are provided for practice and to increase proficiency and confidence. 5. Two full practice exams are included, with the answers explained. Study with this valuable book and prepare for success!