Oakland on Quality Management

Oakland on Quality Management
Title Oakland on Quality Management PDF eBook
Author John S Oakland
Publisher Routledge
Pages 479
Release 2012-05-04
Genre Business & Economics
ISBN 1136376100

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'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

Total Quality Management

Total Quality Management
Title Total Quality Management PDF eBook
Author John S. Oakland
Publisher Routledge
Pages 480
Release 1996
Genre Business & Economics
ISBN 9780750689250

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Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Cases in Total Quality Management

Cases in Total Quality Management
Title Cases in Total Quality Management PDF eBook
Author John S. Oakland
Publisher Butterworth-Heinemann
Pages 312
Release 1994
Genre Business & Economics
ISBN

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Written to accompany the best-selling title, Total Quality Management, this book of cases draws together a variety of international examples from a diversity of areas. The cases are of particular value and interest as they are not taken from the usual stable of known TQM companies. A great deal of useful learning can be derived from reading about the TQM experiences of other organizations, which in this book range from a leading business school - the authors' own institution - to a large international chemical company, from a manufacturer of aircraft to a well known insurance company. Supplying a wealth of information for students on business or management studies courses to give practicality in an academic setting, or for use by directors and managers to give a comparison with their own operations, Cases in Total Quality Management will be essential for everyone interested in the application of TQM.

Total Construction Management

Total Construction Management
Title Total Construction Management PDF eBook
Author John S. Oakland
Publisher Taylor & Francis
Pages 610
Release 2017-02-17
Genre Business & Economics
ISBN 1317439333

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A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. Starting by introducing the language of total quality, lean and operational excellence, this book takes the reader right up to the latest industry practice in this sector, and demonstrates the best way to manage change. Written by two of the world's leading experts, Total Construction Management: Lean quality in construction project delivery offers a clearly structured introduction to the most important management concepts and practices used in the global construction industry today. This authoritative book covers issues such as procurement, BIM, all forms of waste, construction safety, and design and construction management, all explained with international case studies. It is a perfect guide for managers in all parts of the industry, and ideal for those preparing to enter the industry.

Total Quality Management: A pictorial guide for managers

Total Quality Management: A pictorial guide for managers
Title Total Quality Management: A pictorial guide for managers PDF eBook
Author John S Oakland
Publisher Routledge
Pages 111
Release 2013-04-03
Genre Business & Economics
ISBN 1136017224

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Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.

Total Quality Management

Total Quality Management
Title Total Quality Management PDF eBook
Author John S. Oakland
Publisher
Pages 336
Release 1989
Genre Business & Economics
ISBN 9780434914791

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Total Quality in the Construction Supply Chain

Total Quality in the Construction Supply Chain
Title Total Quality in the Construction Supply Chain PDF eBook
Author John S. Oakland
Publisher Routledge
Pages 539
Release 2006
Genre Architecture
ISBN 0750661852

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This text tackles the key issues of total quality management, supply chain management and knowledge management, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of these critical areas can be met.