Compassion, caring and communication are all fundamental parts of patient care and something all health and social care workers encounter on a daily basis. This user-friendly reference guide will help you care for your patients in a person-centred way. The Nursing & Health Survival Guides have evolved - take a look at our our app for iPhone and iPad.

A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years

Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations

A Clinician's Survival Guide to District Nursing covers the specialist skills and knowledge nurses need to join the rapidly expanding, increasingly important community nursing workforce. The book is a quick reference guide designed to support autonomous decision making amid the wide range of conditions district nurses are expected to manage, recognising and highlighting the advanced skills of district nurses. It will help the reader understand what it means to work in the community, acquire the fundamental knowledge of clinical skills necessary to ensure best practice, and explore ways of working to ensure optimal care delivery through joined-up health and social services. Written by specialists in community nursing, this indispensable new book is ideal for students exploring district nursing as a career option, as well as nurses transitioning to a district nursing team role. - Covers important issues including leadership, quality improvement and the integrated care system - Up-to-date and contemporary - incorporates changes to clinical care and management, including the impact of COVID-19 - Clear, concise and easy to follow - Bullet points and diagrams make it easy to understand difficult concepts - Reflective activities reinforce learning - Case studies highlight best practice - Complements university programmes focusing on community servicesThe Clinician's Survival Guide series (formerly A Nurse's Survival Guide) brings you concise, accessible content, prepared by experts in a handy quick-reference format.

This easy-to-use guide provides a quick reference to the principles of palliative and end-of-life care for adults, to help you enable your patients to not only die peacefully but also live until they die. The Nursing & Health Survival Guides have evolved - take a look at our our app for iPhone and iPad.

General practice nurses are faced with the daily challenge of keeping up-to-date with a vast range of conditions and their management. They also need to be familiar with evidence-based practice to inform high-level decision making. This Survival Guide will prove a valuable resource to nursing students experiencing general practice for the first time. Many universities across England now deliver 'Fundamentals of General Practice' programmes. This book will complement those programmes and provide essential information to assist nurses new to general practice. For experienced nurses working in general practice there are essential chapters covering the latest developments such as leadership, quality improvement, PCN developments and essential clinical knowledge that highlight the changes in clinical care in recent years, plus an acknowledgement of the impact the COVID 19 pandemic has had on management of care. This is an indispensable handbook for: - Defining the essential knowledge for meeting continuing professional development requirements - Understanding fundamental clinical skills to ensure best practice - Exploring new ways of working to consult and communicate with patients - Investigating ways to improve care delivery - Handy format makes for easy reference - Clear, bulleted content puts the emphasis on quick reference - Reflective activities - Diagrams clearly explain difficult concepts - Case studies highlight best practice

The definitive guide to clinical leadership, by Dickon Weir-Hughes, the Chief Executive of the NMC. Dickon takes a unique slant on the teaching of Leadership and Management through an A-Z format, making this subject very accessible. The book provides a helpful and practical summary of the key leadership principles within healthcare. Dickon has drawn on his personal experience of the sharp end of clinical leadership in a number of organisations. Utilising his experience as a leadership programme facilitator, mentor and coach. he understands the need for students and practitionners to grasp leadership concepts and terminology, to assess their competence against such a framework and to have some suggestions for taking forward personal development. This book fulfils that in and accessible and novel way.