A study of the causes and consequences of industrial innovation through the inventions of the nineteenth and twentieth centuries.

Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

First multi-year cumulation covers six years: 1965-70.