Multimedia techniques enable the production of non-traditional documents containing enourmous amounts of information. The production of such documents by a group, as opposed to an individual, is the main subject of this book. A group needs to communicate, and multimedia technology can be used to enhance group communication. How multimedia documentation and communication and groups of authors fit together are the main questions tackled. The book describes the construction of a conceptual framework and the prototype system, CoMEdiA, as well as how the system was used to conduct a group effectiveness study involving two applications: cooperative software engineering and data production. Thus the work relates to multimedia communication, cooperative editing, and group support and effectiveness.

Designed to provide an overview of groupware, this book focuses on the technologies, vendors, and organizational issues that must be confronted in order to make groupware successful within an enterprise. KEY TOPICS: Part I offers an in-depth look at each of the technologies that comprise groupware, from electronic mail to document management. Part II covers key groupware vendors, their product strategies and architectures. Part III examines groupware implementation strategies and case studies. MARKET: For both technical and business managers.

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. sourcebook to the field. development or purchase of groupware technology as well as for researchers and managers. groupware, and human-computer interaction.

th This volume gathers together the technical papers presented at the 8 European Conference on Computer Supported Cooperative Work (ECSCW), held in Helsinki Finland. ECSCW is an international forum for multidisciplinary research covering the technical, empirical, and theoretical aspects of collaboration and computer systems. The 20 papers presented here have been selected via a rigorous reviewing process from 110 submissions. Both the number of submissions and the quality of the selected papers are testimony to the diversity and energy of the CSCW community. We trust that you will find the papers interesting and that they will serve to stimulate further quality work within the community. The technical papers are complemented by a wider set of activities at ECSCW 2003, including tutorials, workshops, demonstrations, videos, posters and a doctoral colloquium. Together these provide rich opportunities for discussion, learning and exploration of the more recent and novel issues in the field. This conference could not have taken place without considerable enthusiasm, support and participation, not to mention the hard work of a number of people. In particular, we would like to thank the following: • The authors, representing over 17 countries and 97 institutions, who submitted a paper. So many submissions of such high quality are the basis of a good conference. • The members of the program committee who so diligently reviewed and discussed papers. Their collective decisions result in a good scientific program and their feedback to authors strengthens the work of the community.

This book constitutes the refereed proceedings of the 9th International Workshop on Groupware, CRIWG 2003, held in Autrans, France in September 2003. The 30 revised full papers presented together with an invited keynote paper were carefully reviewed and selected from 84 submissions. The papers are organized in topical sections on workspaces and groupware infrastructure, tailoring, groupware evaluation, flexible workflow, CSCL, awareness, supporting collaborative processes, workflow management systems, context in groupware, supporting communities.

This is the thoroughly revised second edition of one of the first books to provide an overview of how key aspects of university life - such as teaching, academic research, administration, management and course design - are being affected by digital and web-enabled technologies. More than three-quarters of the material has been revised and updated. Still further, three new chapters now address the following aspects: the virtual classroom, vicarious learning, and educational metadata. The main body of the text focuses on asynchronous collaboration by examining the following four key topics: principles, experiences, evaluation, and benefits. A timely and up-most important guide to all aspects of modern university education in the digital age.

With the continual growth in telecommunication services in today's multimedia environment, reliability and control are essential elements in the provision of services. This book addresses the need for an integration of service and management in multimedia networks in order to facilitate greater accuracy and quality in the services provided. The book aims to disseminate all facets of network and service management in broadband networks and multimedia services while providing an overview of state-of-the-art research and implementation experiences in the field.