This unit of competency covers the skills and knowledge required to apply quality standards to work operations in an organisation. The unit is designed to complement competitive systems and practices units.This unit applies to an individual who is expected to take responsibility for the quality of their own work, and to take actions specified in the procedures and within the scope of their job and authority to ensure that quality standards are met.This unit requires the application of skills associated with interpreting and applying workplace standards and identifying and addressing problems that interfere with quality outcomes. The unit requires initiative, enterprise and self-management to ensure quality standards are achieved.

Topic 1 - Establishing purpose, design & task needs Topic 2 - Getting Started with Publisher Topic 3 - Starting a publication from scratch Topic 4 - Formatting text Topic 5 - Indents, spacing and tabs Topic 6 - Adding Clip Art and graphic files Topic 7 - Drawing, aligning, layering and grouping Topic 8 - Adding interest: Text borders, WordArt & Building Blocks Topic 9 - Working with Newsletters Topic 10 - Generating printed merged publications Topic 11 - Generating email merged publications and inserting hyperlinks Topic 12 - Arranging text using tables Topic 13 - Working with master pages Topic 14 - Using styles and templates Topic 15 - Tips in finalizing your publication.

This unit describes the skills and knowledge required to comply with environmental regulations, identify environment issues and minimise the risks of negative impact on work and carry out improvements in own work area.This unit applies to operators and team members who are required to follow procedures to work in an environmentally sustainable manner.

This unit of competency describes the skills and knowledge required to recognise and report hazards in the workplace. It also describes the skills and knowledge required to follow workplace safety procedures and directions.

This unit of competency describes the skills and knowledge required to carry out a range of propagation tasks

The Federal Department of Education, Skills and Employment undertook this review throughout 2020. Consultation with national peak disability and education bodies informed the approach taken for the review, which put the lived experiences of people with disability and their families at the centre. [Author abstract]