Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.

Microsoft® Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM. Leading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall ’13, and many features first introduced in Microsoft’s “Polaris” and Update Rollup 12. You’ll find thorough coverage of Dynamics’ revamped “Flow” interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more. Drawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability–information available in no other book. Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering Microsoft Dynamics CRM/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include Microsoft Dynamics CRM 2011 Unleashed, Microsoft CRM 4 Unleashed, and Microsoft CRM 4 Integration Unleashed. Detailed information on how to… Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly Use the advanced configuration and customization options that offer you the most value Take full advantage of Dynamics CRM’s new flow interface and productivity shortcuts Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer Personalize dashboards, activities, calendars, data import/export, and more Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices Integrate schedules, cases, contacts, and product/service information Build powerful automated workflows, processes, and complete solutions Deliver CRM applications to smartphones and tablets, including iOS devices Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights Extend Dynamics CRM with custom plug-ins and add-ons Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework ON THE WEB: Download all examples and source code presented in this book from informit.com/title/9780672337031 as it becomes available

The #1 WPF Book--Now Updated for WPF 4.5! Thorough, authoritative coverage, practical examples, clear writing, and full-color presentation make this one of the most widely acclaimed programming books of the last decade. Windows Presentation Foundation (WPF) is the recommended technology for creating modern Windows desktop apps. Whether you want to develop traditional user interfaces or integrate 3D graphics, audio/video, animation, dynamic skinning, touch, rich document support, speech recognition, or more, WPF enables you to do so in a seamless, resolution-independent manner that scales from small tablets to large TVs. WPF 4.5 Unleashed is the authoritative book that covers it all, in a practical and approachable fashion, authored by WPF guru and Microsoft architect Adam Nathan. Covers everything you need to know about Extensible Application Markup Language (XAML) Examines the WPF feature areas in incredible depth: controls, layout, resources, data binding, styling, graphics, animation, and more Delves into topics that aren’t covered by most books: 3D, speech, audio/video, documents, effects Shows how to create popular UI elements and leverage built-in controls such as the new Office-style Ribbon Demonstrates how to create sophisticated UI mechanisms, such as Visual Studio-like collapsible/dockable panes Explains how to create first-class custom controls for WPF Demonstrates how to create hybrid WPF software that leverages Windows Forms, DirectX, ActiveX, or other non-WPF technologies Explains how to exploit desktop features, such as Jump Lists and taskbar customizations, and the same toast notifications used by Windows Store apps

Take advantage of your existing JavaScript and HTML skills to build apps for Windows 8.1 and add them to the Windows Store. It’s a remarkable opportunity—and best-selling Microsoft web development author Stephen Walther will show you how to take full advantage of it. Offering the same deep insight and practical code that has made his ASP.NET Unleashed the #1 ASP.NET book of all time, Walther covers everything you need to build outstanding Windows Store apps with JavaScript and HTML5. He guides you through using Microsoft’s WinJS 2.0 library to develop apps for Windows 8.1—you learn how to use JavaScript templates, controls, and data binding. You’ll find in-depth coverage of everything from displaying data with a ListView control to supporting SkyDrive cloud storage, creating games to using IndexedDB and HTML5 forms. Extensively updated for the release of Windows 8.1, this book covers all of the new features of the WinJS 2.0 library such as the Repeater, SearchBox, WebView, and NavBar controls and the new WinJS Scheduler. This book has been updated with a new sample app that demonstrates how to build a Windows Store app that interacts with Windows Azure Mobile Services. If you’re a web developer, Windows 8 gives you millions of new potential customers to buy your apps—and you already have many of the skills you’ll need to reach them. Get this book, master the tools and techniques you don’t already know—and go after that huge new market! Detailed information on how to… Get your app published in the Windows Store Use JavaScript controls such as the Tooltip, Rating, DatePicker, and FlipView controls Thoroughly master using the WinJS ListView control to display, sort, and filter data Use new controls introduced with Windows 8.1 such as the Repeater, WebView, NavBar, and SearchBox controls Implement Windows Search and Share contracts Use HTML5 Canvas to build arcade games Store data on the local file system, via Windows Azure Mobile Services or in IndexedDB databases Use Live Services to authenticate users, retrieve user profiles, and interact with SkyDrive Create custom WinJS controls with Page Controls Build apps that gracefully adapt to different screen resolutions and orientations Take pictures from your computer’s webcam and play sounds 8.1 Apps

HTML5 Unleashed is the authoritative guide that covers the key web components driving the future of the Web. Students will learn to harness the power of HTML5 to create web apps and solutions that deliver state-of-the-art media content and interactivity with new Audio, Video, and Canvas elements. Comprehensive and up-to-date, HTML5 Unleashed is organized as an accessible guide of tutorials and practical references. Because HTML5 covers a far-reaching set of standards, each chapter in HTML5 Unleashed is written to stand on its own. Whether you choose to skip around or teach it cover to cover, full-color syntax and figures in HTML5 Unleashed ensure that students do not need to be next to a computer to learn the most important concepts of the modern Web.

Create dynamic business intelligence (BI) solutions for SharePoint faster and with more capabilities than previously possible. With this book, you’ll learn the entire process—from high-level concepts to development and deployment—for building data-rich BI applications with Visual Studio LightSwitch, SQL Server 2012, and a host of related Microsoft technologies. You’ll learn practical techniques and patterns necessary to use all of these technologies together as you build an example application through the course of the book, step by step. Discover how to solve real problems, using BI solutions that will evolve to meet future needs. Learn the fundamentals of SharePoint, LightSwitch, and SQL Server 2012 Get a solid grounding in BI application basics and database design principles Use LightSwitch to build a help desk app, including data model design and SharePoint data integration Build a tabular cube with Microsoft’s Business Intelligence Semantic Model (BISM) Dive into the data visualization stack, including Excel and SQL Server Reporting Services Create reports with Excel Services, Report Builder, and PowerView Use tips and tricks for setting up your BI application development environment

Presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM.