Business process modeling plays an important role in the management of business processes. As valuable design artifacts, business process models are subject to quality considerations. The absence of formal errors such as deadlocks is of paramount importance for the subsequent implementation of the process. In his book Jan Mendling develops a framework for the detection of formal errors in business process models and the prediction of error probability based on quality attributes of these models (metrics). He presents a precise description of Event-driven Process Chains (EPCs), their control-flow semantics and a suitable correctness criterion called EPC soundness.

""This is the single best book on software quality engineering and metrics that I've encountered."" --Capers Jones, from the Foreword"Metrics and Models in Software Quality Engineering, Second Edition," is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.New chapters bring coverage of critical topics, including: In-process metrics for software testingMetrics for object-oriented software developmentAvailability metricsMethods for conducting in-process quality assessments and software project assessmentsDos and Don'ts of Software Process Improvement, by Patrick O'TooleUsing Function Point Metrics to Measure Software Process Improvement, by Capers Jones In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development--quality engineering. 0201729156B08282002

This book presents the results of several years’ research work on how to characterize complexity in engineering design with a specific regard to dependency modeling. The 52 complexity metrics that are presented show different facets of how complexity takes shape in design processes. The metrics are supported by a modeling method and a measurement framework to employ the metrics in a goal-oriented manner. The detailed description of all involved metrics and models makes it possible to apply the analysis approach to common process modeling methodologies. Three case studies from automotive process management illustrate the application to facilitate the transfer to other cases in an industrial context. The comprehensive appendix supplies additional details and checklists for structural analysis to generate a complete overview of current means of structural analysis.

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

C. Amting Directorate General Information Society, European Commission, Brussels Under the 4th Framework of European Research, the European Systems and Soft ware Initiative (ESSI) was part of the ESPRIT Programme. This initiative funded more than 470 projects in the area' of software and system process improvements. The majority of these projects were process improvement experiments carrying out and taking up new development processes, methods and technology within the software development process of a company. In addition, nodes (centres of exper tise), European networks (organisations managing local activities), training and dissemination actions complemented the process improvement experiments. ESSI aimed at improving the software development capabilities of European enterprises. It focused on best practice and helped European companies to develop world class skills and associated technologies to build the increasingly complex and varied systems needed to compete in the marketplace. The dissemination activities were designed to build a forum, at European level, to exchange information and knowledge gained within process improvement ex periments. Their major objective was to spread the message and the results of experiments to a wider audience, through a variety of different channels. The European Experience Exchange ~UR~X) project has been one of these dis semination activities within the European Systems and Software Initiative.~UR~X has collected the results of practitioner reports from numerous workshops in Europe and presents, in this series of books, the results of Best Practice achieve ments in European Companies over the last few years.

Non-renewable materials can no longer be disposed once humankind's ever increasing needs cannot be fulfilled anymore due to limited resources. Reuse and recycling become inevitable requirements for product and process design. Renewable resources must not be consumed in quantities higher than can be regained. New technologies have to be developed and applied for a Sustainable Product Development and Life Cycle Engineering to fulfill the needs of humankind, protecting public health, welfare, and environment. The 8th Global Conference on Sustainable Manufacturing brings together some of the world’s leading experts to present a scientific conference in Abu Dhabi, one of the world’s fastest growing economies and a global leader in the development of sustainable technologies. The conference will focus on 7 areas: Value adding by sustainable manufacturing in the UAE Potentials of renewables Education for sustainability engineering Green supply chain and transportation Microelectronics and resource efficiency Technology driven startups Sustainable products and manufacturing processes

Winner of the Shingo Publication Award Accelerate your organization to win in the marketplace. How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.