If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and prepare for exam 70-623, MCITP: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, the required exam for achieving certification as an MCITP: Consumer Support Technician. Inside this comprehensive study guide you'll find full coverage of all exam objectives, practical hands-on exercises, real-world scenarios, challenging review questions, and more. For Instructors: Teaching supplements are available for this title.

Market_Desc: · Students and professionals studying for exam 70-623· IT Help Desk and user support professionals Special Features: · Updated exam for the recently launched Microsoft Certified Information Technology Professional (MCITP) track on Windows Vista· the realization of a lot of customer feedback, both from those in the MCP community and those who've never really engaged in certification -- Microsoft Learning About The Book: This comprehensive book guides readers through Microsoft's brand new certification: MCITP Consumer Support: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians (exam #70-623). This new exam can be applied to the MCITP certification (along with exam #70-622). Candidates for this exam are support technicians who set up, maintain, and troubleshoot desktop applications on Windows Vista.

If you set up, maintain, and troubleshoot desktop applications on Windows Vista, now you can build your skills and take the next step towards your MCITP: Enterprise Support Technician, Microsoft's new job-based certification track for desktop support professionals. With this in-depth guide, you'll learn how to support Vista in an enterprise setting, plus have the perfect study tool to help you prepare for exam 70-622. Find full coverage of all exam objectives, practical hands-on exercises, challenging review questions, a CD with testing software and electronic flashcards, and more. For Instructors: Teaching supplements are available for this title.

Announcing an all-new Self-Paced Training Kit designed tohelp maximize your performance on 70-623, the requiredexam for the new Microsoft Certified IT Professional(MCITP): Consumer Support Technician certification. This2-in-1 kit includes the official MicrosoftAr study guide,plus practice tests on CD to help you assess your skills.It ......

Offering a full coverage of all exam objectives in a systematic approach, so you can be confident that you're getting the instruction you need to take Microsoft's new MCTS exam (70-620), this book is packed with practical guidance and hands-on exercises to reinforce critical skills. Exclusive WinSim Vista Simulator allows you to perform a number of the exercises in a simulated environment, real-world scenarios put what you've learned in the context of actual job roles, and challenging review questions in each chapter prepare you for exam day. For Instructors: Teaching supplements are available for this title.