United States Protocol is a must-have reference for communicating with government and business officials, international organizations, and high-level military personnel, both in the United States and abroad. Everything you need is presented in a comprehensive, detailed, and well-organized book that makes it easy to navigate official protocol. Former President Bill Clinton says in his foreword that it is 'an authoritative user's manual for international relations, it promises to become an indispensable reference_not only for those in Washington, but for all Americans in contact with people in other nations.' Ambassador Mary Mel French uses her personal experience as a former Chief of Protocol to give us the most up-to-date and user-friendly guide to diplomatic protocol at the international, national, and state level. She includes meticulous instructions, in-depth diagrams and tables, a comprehensive table of contents, and a plethora of examples that make United States Protocol the perfect guide to any official event.

The Easy and Smart Way to Mind Your Manners in the Boardroom and Beyond Diane Gottsman is here to make minding your manners more practical, relatable and modern. In today’s busy world, there are too many instances when proper social behavior can go awry, holding us back or making us nervous. Knowing what to say, wear and how to conduct ourselves not only opens many doors, but also puts us at ease and brings out the best in us. Without being rigid or stuffy, Diane’s simple and easy tips show readers how to feel comfortable in any situation and how to elegantly become their best, most confident selves. Readers will no longer worry about what to wear to work; how to shake hands with a higher-level executive; how to travel with the boss and deal with office cliques; how to conduct oneself on social media and the do’s and don’ts of everything in between, from table manners to baby showers.

Whitmore takes a fresh and contemporary look at how to use good manners for career success.

The essential guide for the executive who wants to give his or her career a special boost with that "something extra" . . . grace and style. Includes advice on doing business in foreign countries, restaurant-meeting etiquette, telephone manners, proper letter writing and more.

Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore. In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to: -Package yourself for success by refining your personal brand -Nurture professional relationships with flair -Master the five ways to make yourself more memorable -Learn the seven unwritten rules of workplace etiquette Whitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.