This updated sterilisation manual informs health workers about the simple protocols and procedures that have been developed to prevent hospital-acquired infections both inside and outside the sterilisation plant. The guidelines included in this manual show the steps to follow in cleaning, preparing, sterilizing, storing and transporting hospital equipment so as to obtain sterile material. It is very important to be aware of this information in order to provide patients with safe health care.

This book contains the refereed proceedings of the 15th International Conference on Knowledge Management in Organizations, KMO 2021, held in Kaohsiung, Taiwan, in July 2021. The 28 full papers and 9 short papers accepted for KMO 2021 were selected from 86 submissions and are organized in topical sections on: knowledge management models and analysis; knowledge transfer and learning; knowledge and service innovation; knowledge and organization; information systems and information science; privacy and security; intelligent science and data mining; AI and new trends in IT.