This book is about the use of evidence in the leadership and management of universities and colleges. The role of institutional self-study in establishing strategy and measuring progress is examined across the full range of institutional activities, with many worked examples. Practical guidance is also set in the context of theory about organisational learning within complex enterprises at the start of the 21st century, as well as an account of the state of the art within higher education in the UK, with some international comparisons. Because of the nature of the business – knowledge production and use –universities should be better at organisational learning than they are. This book shows how disciplined self-study can assist decision-making, general effectiveness and reputational positioning for universities and colleges. The book explores why self-study matters, the key processes and techniques, as well as what can be delivered. In addition to the internal drivers to enhance self-study capacity and practice, institutions are increasingly required to produce explicit and transparent accounts of their activities and performance to external bodies, to support marketing, to respond to multiple stakeholders and to meet external reporting and regulatory requirements. At the heart of the book is the case for the development of the university or college as a mature, self-reflective community, making full use of its analytical and other resources.

Accessible, insightful, comprehensive and universally applicable, An Illustrated Guide to Managing Institutions of Higher Education details the fundamental elements of all institutions, and offers a practical framework to enable leaders to understand their institutions clearly and manage them more effectively.

What are, and what should be, the roles of modern universities and colleges in supporting their host societies? Where have these obligations arisen from, and how can they best be responded to? What are the conditions of “membership” of a modern university or college? There is an international revival of interest in issues about the purposes of universities and colleges and their role in a wider society. Much of this is structured around perceptions of the role of higher education in modern knowledge economies. Meanwhile there has been a dearth of scholarly attention to the practice (as opposed to the rhetoric) of civic engagement by universities and colleges in various cultural contexts. This book fills that gap. An historical survey of the “founding” intentions of universities and colleges in different eras and various countries is followed by case studies of successful recent projects carried out at three leading institutions – the Universities of Brighton, Pennsylvania and Queensland. A practical benchmarking questionnaire that was developed with the Association of Commonwealth Universities (ACU) is also included in order to assist institutions in assessing their own progress. The book contends that genuine engagement, with the community and with civil society, can be uncertain and risky, but that it plays an essential role in managing today’s higher education institutions. Managing Civic and Community Engagement provides key reading for people interested in equity and diversity in higher education, including those studying aspects of higher education management, as well as professionals and policy makers in the field.

Provides advice on the basic functions of an institutional archives-administration; appraisal; preservation and security; arrangement, description, and reference; building internal and external support; and cooperative opportunities. Presents three case studies in the initial development of institutional archives that summarize the problems and challenges facing these kinds of programs.

The ebook edition of this title is Open Access and freely available to read online. The most comprehensive book about practitioners working in research management and administration, with insights from around the globe and across disciplines to provide a comprehensive account of RMAs as a profession.

Globalization, demographic shifts, increase in student enrollments, rapid technological transformation, and market-driven environments are altering the way higher education operates today. Institutional Research and Planning in Higher Education explores the impact of these changes on decision support and the nature of institutional research in higher education. Bringing together a diverse set of global contributors, this volume covers contemporary thinking on the practices of academic planning and its impact on key issues such as access, institutional accountability, quality assurance, educational policy priorities, and the development of higher education data systems.

The thesis of this book is that the contradictory answers may well compute more effectively than is acknowledged: that the culture of higher education and the mesh of psychological contracts, or "deals," that make it up make much of the current discourse about happiness and unhappiness in contemporary life look simplistic and banal.