For ensuring sustained success in a competitive global market scenario, business enterprises are seeking to unearth their own latent knowledge treasures. This book explicitly explains how stringent strategies and practices emphasized under knowledge management can help streamline activities of the organization and conserve its resources. Divided into ten chapters the book elaborates on the concepts, theories and principles governing knowledge management. Beginning with history and evolution of knowledge, its growth and impact on the society, it further explains the role of knowledge management towards Corporate Social Responsibility (CSR). The chapters on Managing Competitiveness and Managing Knowledge Force discuss how innovative business strategies can help in achieving new landmarks and how the employees of an organization can turn into a knowledge force to churn out profit and to achieve success. Two important aspects of knowledge management, namely, Certainty Management and Uncertainty Control are also discussed to explain how an organization can flourish by predicting and controlling the uncertainties and managing the obvious situations. The highlight of this book is the inclusion of well-analyzed live cases. All the cases demonstrate how seemingly impossible tasks can be successfully managed with an efficient handling of knowledge management principles and practices. Primarily intended for the students of Management, this book can also prove beneficial to the practising managers. KEY FEATURES: Presents a global picture of knowledge management in practice in live shop-floors Incorporates over 550 classified audit probe questions embracing various areas of knowledge management Illustrates the concepts, principles and practices of knowledge management with well-labelled figures, tables and boxes PowerPoint presentations available online at www.phindia.com/mruthyunjaya

Les sociétés accumulent un volume considérable de connaissances techniques, environnementales, sociales, économiques et fiscales. Elles doivent rester pertinentes dans l’organisation et l’exploitation de cette masse d’information, et également apprendre à collaborer avec les outils de Knowledge Management. Cet ouvrage présente une démarche originale de mise en œuvre d'un système de management des connaissances qui comprend : - l’intégration d'infrastructures et l’utilisation des ressources externes ou internes, - les architectures fonctionnelles et techniques, - les technologies du Web 2.0, - les modes de gestion des connaissances et des métadonnées, - le modèle de traitement adapté, - la circulation des flux de connaissance. Cette évolution des usages nécessite la mise en place de nouveaux modes de management dans l'entreprise afin de préparer, conduire, expliquer les actions et définir les axes stratégiques. Le but étant ici de mettre en place un système efficace de gestion des connaissances évoluant vers des offres de services applicables à toute forme d’organisation : le Knowledge Management.

This text succinctly teaches new and experienced knowledge professionals the fundamental concepts and theories defining the knowledge management discipline. The book prepares readers to develop KM strategies by pragmatically explaining both what it is and why it is essential for success.

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments.

This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.

"Understanding Knowledge Management presents an integrated critique of the Knowledge Management theory perspective, aiming at discussing the ontological, epistemological, and political qualities of concepts such as ""knowledge"" and ""management"". "

Le Knowledge Management (ou « gestion des connaissances ») est un enjeu stratégique pour les entreprises privées et publiques, ainsi que pour les organismes de normalisation tels que l’Organisation internationale de normalisation (ISO) et l’Agence internationale de l’énergie atomique (AIEA), qui l’ont récemment intégré dans leurs exigences. Cependant, le Knowledge Management reste un concept mal défini, et les processus à mettre en oeuvre dans les entreprises ne sont pas tous bien connus. Cet ouvrage fournit un guide conceptuel et méthodologique sur le sujet. Il est le résultat de plus de vingt années de recherche dans différents laboratoires et de retour d’expérience d’applications réalisées dans un large éventail d’entreprises publiques et privées à travers le monde. Avec des sections dédiées aux points de vue théoriques et pratiques, il présente une vision globale et cohérente des principaux concepts sur lesquels doit s’appuyer le Knowledge Management.