This book is written for current and prospective users of maintenance management systems within industrial manufacturing facilities. Whilst dealing with common resource management techniques, it focuses on material requirements management, including

Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline

This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.

A comprehensive publication providing practical guidelines to develop a sustainable safety culture for student and practising aviation personnel; addresses and provides tools for error reduction and recovery, return on investment for risk management programs. This book serves as a practical guide as well as an academic textbook - a 'must have' for anyone involved in aviation maintenance.

This book is a primer about the leading-edge approach to maintenance operations known as Maintenance Resource Management (MRM) - a partnership of manager, doer and regulator. MRM programs at several leading carriers are reducing maintenance errors and improving the professional caliber of mechanics and managers. Although communication and coordination issues have only recently been considered as important as technological advances in the aviation community, airlines have realized that a fix exists for maintenance communications problems. The "bottom-up" technique of MRM has successfully addressed these problems through more effective sharing of information among all employees. In addition to describing the best practices now taking hold in the aviation industry, Taylor and Christensen look at what lies ahead and what the industry will need to do to match the high performance work systems in the best high-tech industries around the world.

Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.