This Briefcase Book is a helpful tool that shows managers how to master the art of listening. Although it is one of the most important skills a manager can have, it is often ignored. Now managers can find out how to analyze their listening habits to find their strengths and weaknesses, benefit professionally and personally by learning to listen effectively, and interpret someone's true purpose through effective listening.

Listen to Succeed: How to Identify and Overcome Barriers to Effective Listening helps readers gain a better understanding of how listening effectively is the key to increased knowledge, business success, and productive relationships. The text is divided into five chapters. Chapter One defines listening, extols its importance, draws connection between listening and self-esteem, and provides readers with the tools needed to begin to listen with intent. Chapter Two is devoted to external listening barriers. Readers learn about hearing and visual barriers and are provided with tools to better understand and break down these barriers. Chapter Three teaches readers about internal listening barriers, including power and control, performance anxiety, lack of focus, emotional triggers, and more. Chapter Four addresses technology-driven listening barriers, specifically exploring devices and social media. The final chapter helps readers apply what they've learned and offers strategies for enhanced listening. Designed to help readers enhance their listening skills, Listen to Succeed is ideal for courses across the curriculum, including communication, management, leadership, psychology, education, human resources, anthropology, journalism, sociology, political science, and human development. Leslie Shore earned her M.A. in human development and communication from St. Mary's College and her B.A. in anthropology and art history from Simmons College. She is an associate professor of communication at St. Mary's College, a faculty member at Metropolitan State University, an adjunct instructor in communication at Rasmussen College Online, and the owner of Listen to Succeed, a company dedicated to helping build client relationships through listening and communication skills.

The book presents ten "golden rules" of listening leadership, organized as Preparation, Principles, and Practices ... which lead to taking Meaningful Action. The authors nicely tie together good listening skills and leadership, showing how each skill contributes to and supports the other. Effective listening enables you to be a good leader, and effective leadership encompasses good listening.

A Better Life Is Calling. Are You Ready to Answer? Consider the current state of your life: your work, your relationships, your accomplishments. Are you in the place you’d hoped or expected to be? Is this the best life you could be living? Or is something missing–something you have not yet discovered or articulated that could lead you to the rich, fulfilling life you desire? Fulfill Your Purpose. Decrease Your Stress. Expand Your Life. In your spirit you know the truth: You were born to walk a more fulfilling path, where the definition of success is tailored to your unique gifts and talents. Author, speaker, and life coach Valorie Burton will help you find this path and step onto it with confidence. In Listen to Your Life, you will discover powerful strategies and tools that will enable you to hear what your life is saying to you, take action, and finally live in the abundance of joy, purpose, and true success for which you were created.

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. Over the years, he’s stayed true to the principles that helped him build the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. This book shares the key insights that made it all possible. In Shut Up and Listen!, Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today: Be the Bull No Spare Customers Change, Change, Change Know Your Numbers Follow the 95/5 Rule Take No Out of Your Vocabulary For aspiring entrepreneurs or people in business, this guide will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success. A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.