"Widely recognized as an essential resource for employers and unions, Winning Cases at Grievance Arbitration is a concise yet comprehensive guide to the techniques of effective advocacy in arbitrating disputes arising from a collective agreement. The authors set out in direct, non-technical language a wealth of practical advice, as well as the rules of evidence and procedure at arbitration. Step by step – from the initial investigation of the facts to closing argument – the book explains how to build and present the strongest case possible. This substantially revised and expanded Second Edition now includes a full-text Case Simulation based on facts from actual cases, providing concrete examples of a full range of advocacy techniques. Topics covered include: · processing the grievance and making a referral to arbitration · identifying the issues and conducting legal research · organizing the case and preparing witnesses · obtaining particulars and documents · crafting an opening statement · the rules of evidence · examination-in-chief and cross-examination · the ethics of advocacy The expert discussion and Case Simulation are accompanied by numerous supplementary materials, including sample forms, checklists of common objections, and excerpts from key caselaw and legislation."--