Key Skills for Professionals will help you understand and develop the skills you need to be truly professional in a fiercely competitive environment. The areas covered in this book are useful not only to those qualifying for a profession but also for those people who are already working in a professional services business. Practising and demonstrating these skills effectively will help you in your day-to-day work, and could enhance your career progression. Based on their knowledge, experience and expertise, the authors first explain the theory and applicability of each skill area and then provide practical and realistic advice as to how to apply those skills in the working environment on a daily basis. Each chapter explains appropriate management tools and theories in plain language using practical exercises, realistic and relevant case studies and tools for analysing self-awareness, communication styles, financial and commercial awareness and effective writing. The book also contains useful summaries and ideas for further reading.

Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.

Written specifically for non-clinical undergraduate students, but also relevant to graduate studies in helping professions, Skills for Helping Professionals, by Anne M. Geroski focuses on helping students develop the skills they need to effectively initiate and maintain helping relationships. After exploring the literature identifying critical components of helping relationships and briefly reviewing developmental and helping theories, the text covers such topics as the helping process, self-awareness, and ethics in helping, and then focuses on specific helping skills such as listening and hearing, empathy, reflecting, paraphrasing, questioning, clarifying, exploring, and offering feedback, encouragement, and psycho-education. The final chapters focus on individuals in crisis and helping in groups.

An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, Tame Your Terrible Office TyrantTM draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of “Short Attention Spans.” There are 20 chapter traits in all, divided into “Bratty” and “Little Lost Lamb” categories, for easy reference, including real anecdotes and many useful tips. When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOTTM) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead – and achieve career excellence. Savvy top management will also gain insight on what not to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don’t leave juice stains on the hallway carpet!) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.

This textbook focuses on a set of skills-based learning outcomes common among undergraduate environmental programs. It covers critical scientific skills and ways of thinking that bridge the gap between the knowledge-based content of introductory environmental textbooks and the professional skills students of the environment need to succeed in both their academic programs and professional careers. This emphasis on skills is gaining more traction among academic programs across the country as they shift focus from knowledge delivery to learning outcomes and professional competencies. The book features clear methodological frameworks, engaging practice exercises, and a range of assessment case studies suitable for use across academic levels. For introductory levels, this text uses guided practice exercises to expose students to the skills they will need to master. At the capstone level, this text allows students to apply the knowledge they have gained to real-world issues and to evaluate their competency in key programmatic learning outcomes. A detailed answer key with rubrics customized for specific questions and sample answers at various competency levels is available to verified course instructors. Access to these answer key resources can be obtained by contacting the Springer Textbook Team at [email protected]

2018 Frederic W. Ness Book Award, AAC&U How can educators ensure that young people who attain a postsecondary credential are adequately prepared for the future? Matthew T. Hora and his colleagues explain that the answer is not simply that students need more specialized technical training to meet narrowly defined employment opportunities. Beyond the Skills Gap challenges this conception of the “skills gap,” highlighting instead the value of broader twenty-first-century skills in postsecondary education. They advocate for a system in which employers share responsibility along with the education sector to serve the collective needs of the economy, society, and students. Drawing on interviews with educators in two- and four-year institutions and employers in the manufacturing and biotechnology sectors, the authors demonstrate the critical importance of habits of mind such as problem solving, teamwork, and communication. They go on to show how faculty and program administrators can create active learning experiences that develop students’ skills across a range of domains. The book includes in-depth descriptions of eight educators whose classrooms exemplify the effort to blend technical learning with the cultivation of twenty-first-century habits of mind. The study, set in Wisconsin, takes place against the backdrop of heated political debates over the role of public higher education. This thoughtful and nuanced account, enriched by keen observations of postsecondary instructional practice, promises to contribute new insights to the rich literature on workforce development and to provide valuable guidance for postsecondary faculty and administrators.

With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.