The relationship between Job Satisfaction and Job Performance has long been established. But, there are limited researches on Job Satisfaction and different dimensions of Job Performance. However, the extent of the association has not been investigated comprehensively in the context of the Sri Lankan banking sector. The purpose of this study was to investigate the impact of job satisfaction on Task Performance and Contextual Performance of non-managerial employees in the banking sector in Sri Lanka. The sample consisted of 400 non-managerial employees randomly selected from Systemically Important Banks. Two questionnaires were administered among the managers and non- managerial employees. The non-managerial employees' level of Task Performance and Contextual Performance was evaluated by the Bank Managers. The Job Satisfaction questionnaire was used to measure the level of Job Satisfaction of non-managerial employees. The collected data were analyzed using regression analysis and correlation coefficient. The results of the study indicated that Job Satisfaction had a significant positive relationship with Task Performance and Contextual Performance. It was recommended that Job Satisfaction of non managerial employees should be enhanced to improve the Task Performance and Contextual Performance of the non-managerial employees.

The objectives of this study were to identify the level of work related attitudes, task performance and contextual performance and to analyze the impact of work related attitudes on task performance and contextual performance of non-managerial employees in public and private banks. 200 non managerial employees in public banks and 200 non managerial employees in private banks were participated in the study. A questionnaire was administered among the non-managerial employees. The collected data were analyzed using correlation coefficient, simple and multiple regressions. The results of the study indicated that the level of job satisfaction, organizational commitment, job involvement, task performance and contextual performance of non-managerial employees in private banks are higher than the non-managerial employees in public banks. The work related attitudes had positive relationship with task performance and contextual performance of non-managerial employees who work in public and private banks.

The relationship between self-efficacy and job performance has long been established. But, there is limited research on self-efficacy and different dimensions of job performance and the extent of the association has not been investigated comprehensively in the context of the Sri Lankan banking sector. Therefore, the purpose of this study was to investigate the impact of self-efficacy on task performance and contextual performance of the employees in the banking sector in Sri Lanka. The data were randomly collected from a sample of 176 managers and 357 non-managerial employees in the banking sector in Sri Lanka. A questionnaire was administered to the employees to measure their self-efficacy, task performance, and contextual performance. The collected data were analyzed using correlation coefficient and regression analysis. The results of the study indicated that self-efficacy had significantly and positively correlated with task performance and contextual performance. According to the findings, the employees' trust on their capabilities to organize and execute courses of action required to accomplish the task has significantly and positively correlated with the behaviors that are directly related with the completion of the job and with the extra role supporting behaviors which are not directly related to the job.

This book explores how psychological empowerment can influence and enhance job satisfaction. The authors argue that in today’s working climate the wellbeing and involvement of employees is of utmost importance to any company’s overall success and that management techniques like empowerment are the most effective means of achieving this goal. Based on an empirical study examining job satisfaction amongst employees of several private sector, public sector and new generation banks in Kerala, India as well as extensive literature review, this book discusses the role psychological empowerment plays in enhancing job satisfaction both locally and internationally. It goes on to analyze four dimensions of psychological empowerment and the role of job satisfaction in the relationship between psychological empowerment and job related stress. This book will be of great interest to scholars in management and psychology and is essential reading for industrialists and managers wanting to apply empowerment strategies in their own workplace.

Master's Thesis from the year 2016 in the subject Business economics - Business Management, Corporate Governance, grade: 67, , language: English, abstract: The research study has been intended to examine the relationship between employees’ job satisfaction and their on job performance and its impact on retention, turnover and execution evaluation framework at the Business Universal Development Bank Ltd. in Kathmandu, Nepal. Because of new regulations being recommended by NRB (Central Bank) for expanding four times capital of the banks and financial institutions (BFIs) to make their capital base stronger, BUD Bank has been confronting difficulties of (i) expanding four times its paid capital and (ii) channelizing the credits all the more proficiently and effectively. In the request to adapt to these circumstances, the employees need to expect the basic role by taking a couple of profitable and capable drives. For this, the management needs to review the employees’ present job satisfaction, and its impact on their performance, retention, and turnover for taking appropriate measures for further change on upgrading their execution to extend profitability. It has been endeavoured to audit different articles/ international journals displayed by various specialists/researchers/scholars on the points i.e. job satisfaction, and its impacts on job performance, retention, turnover, and performance evaluation. It is found that JS has the significant relationship with JP, retention, turnover, and performance evaluation. As indicated by authors Locke (1976); Olusola, Funmilola and Sola (2013); and Velnampy and Sivesan (2012), there are six to ten variables of job satisfaction and these have positive impacts on job performance, retention, turnover, and execution assessment. In any case, there are considered six variables (work assigned, salary, promotion, supervision, colleagues, and working environment) of job satisfaction proposed by Locke (1976) for this study. These variables are regular to all types of organisations. Olusola, Funmilola and Sola (2013) find in their study that these six variables of JS have significant positive effect on JP demonstrating the entirely great relationship between JS and JP.

Is it true that satisfied employees demonstrate a higher level of service performance? What can raise employees' job satisfaction and what aspects of job are valuable for staff? In contemporary competitive environment these questions are of current interest of researchers and businesses. This book incorporates theoretical background covering this issue and presents a research conducted in a Russian Bank. Due to their constant contact with customers, front-line employees have been selected for survey. Firstly, employees' job satisfaction was studied with focus to intrinsic and extrinsic factors that affect the general job satisfaction. Secondly, service performance was measured by combination of self-assessed method and the company's reports. And, finally, the relationship between job satisfaction and performance was explored. The book can have value for students, researchers and business people.

The traditional approaches once considered vital to employee satisfaction have proven insufficient to the competitive business world. The positive psychological capabilities have gained much attention in the recent past as a new approach to improve the job satisfaction of the employees. The purpose of this study was to examine the impact of psychological capital on job satisfaction of the non-managerial employees in the banking sector in Sri Lanka. Data for the study was collected from 357 randomly selected non-managerial employees from the banking sector in Sri Lanka using a structured questionnaire and correlation coefficient and regression were used for the data analysis. According to the data analysis, the psychological capital of the non-managerial employees is positively and significantly correlated with their job satisfaction. The concept of psychological capital can be used as an intrinsic motivator in the banking sector.