"This book takes a critical look at IT Governance challenges in a world that is becoming increasingly networked. IT firms are becoming increasingly reliant on alliances and partnerships to generate new value"--Provided by publisher.

"This book is crucial to understanding changes and the new expectations that library users have in the 21st century, including identifying, implementing and updating new technologies, understanding copyright and fair use laws, creating metadata for access to digital collections, and meeting user needs"--Provided by publisher.

Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.

As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain governance and compliance while achieving its business objectives. To achieve this agility, IT staff within these companies must be able to respond quickly to changing business needs while maintaining existing and efficient infrastructure. Strategic IT Governance and Performance Frameworks in Large Organizations is an essential reference source that provides emerging frameworks and models that implement an efficient strategic IT governance in organizations and discusses the effects these policies have on the business as a whole. Featuring six international case studies from large organizations, this title covers topics such as IT management, security policy, and organizational governance, and is ideally designed for IT specialists, academicians, researchers, policymakers, and managers.

Implementing Enterprise 2.0 provides detailed practical insights into how to create substantial business value with web technologies, supported by numerous case studies of successful implementation and lessons learned. Implementing Enterprise 2.0 can be used to gain a clear understanding of Enterprise 2.0 and Web 2.0 in organizations, identify opportunities for value creation, provide a structured view of benefits and risks, establish governance initiatives, create and communicate a clear Enterprise 2.0 strategy for your organization, and design and implement successful projects.

This book contains a number of papers presented at a workshop organised by the World Bank in 1997 on the theme of 'Social Capital: Integrating the Economist's and the Sociologist's Perspectives'. The concept of 'social capital' is considered through a number of theoretical and empirical studies which discuss its analytical foundations, as well as institutional and statistical analyses of the concept. It includes the classic 1987 article by the late James Coleman, 'Social Capital in the Creation of Human Capital', which formed the basis for the development of social capital as an organising concept in the social sciences.

The service industry is continually improving, forcing service-oriented engineering to improve alongside it. In a digitalized world, technology within the service industry has adapted to support interactions between users and organizations. By identifying key problems and features, service providers can help increase facilitator profitability and user satisfaction. Multidisciplinary Approaches to Service-Oriented Engineering is a well-rounded collection of research that examines methods of providing optimal system design for service systems and applications engineering. While exploring topics such as cloud ecosystems, interface localization, and requirement prioritization, this publication provides information about the approaches and development of software architectures to improve service quality. This book is a vital resource for engineers, theoreticians, educators, developers, IT consultants, researchers, practitioners, and professionals.