Supported by global case studies highlighting good practice, and from the results of a survey of Top UK Corporate Intranet developers and consultants, this book addresses practical business concerns and technical issues. It includes advice and commentary received first-hand from professionals experienced in their deployment, operational management and continuing development.

Effectively the eighth edition of Aslib's flagship Handbook of Special Librarianship and Information Work, the definitive reference source on information theory, practice, and procedure since 1957.

As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years. Key areas include: managing intranets: opportunities and challenges defining user requirements making a business case developing a content strategy enhancing collaboration managing technology specifying and selecting software using Microsoft SharePoint for intranets operational planning establishing the intranet team managing intranet projects evaluating risks enhancing the user experience marketing the intranet measuring user satisfaction creating the governance framework writing an intranet strategy intranets and information management. An appendix offers guidelines for social media use. Readership: Information professionals involved in the development of an intranet for their organization, managers with responsibility for internal communications, personal management, risk management, information management and information technology.

Why Intranets Fail (and How to Fix Them) is a practical guide to some of the common problems associated with Intranets, and solutions to those problems. The book takes a unique end-user perspective on the role of intranets within organisations. It explores how the needs of the end-user very often conflict with the needs of the organisation, creating a confusion of purpose that impedes the success of intranet. It sets out clearly why intranets cannot be thought of as merely internal Internets, and require their own management strategies and approaches. The book draws on a wide range of examples and analogies from a variety of contexts to set-out in a clear and concise way the issues at the heart of failing intranets. It presents step-by-step solutions with universal application. Each issue discussed is accompanied by short practical suggestions for improved intranet design and architecture. Jargon-free and aimed at information professionals with sole/mixed responsibilities Draws many examples from broader library management contexts Clearly distinguishes between intranet and Internet technologies

This guide examines the use of technology for sharing information, both within an organisation, and between companies and their clients and customers. It looks in particular at the use of push/ pull technologies for delivering current awareness services. The guide also discusses the pros and cons of the technology, particularly information overload, and suggests a number of ways of minimising the problems. The guide contains a useful list of books, reports, journals and other information sources. Contents: Introduction; Intranets; Extranets; Groupware; Case studies; Push/pull technologies; Information overload; Key players; Useful information sources; References; Further reading.