'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management of business processes, and should be central to any business strategy. This updated edition provides a compelling rationale for organizations to use appropriate systems, and for individuals to acquire the skills to manage and use the systems. It describes how computer systems continue to evolve to meet business needs, and provides examples and exercises to help readers develop their skills. There is a new emphasis on the Internet - how to use it to keep up to date with the latest business issues, and how teams can communicate and collaborate with intranets. All of the most common sub-systems are described and explained, including Enterprise Resource Planning (ERP), Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Application Integration (EAI). The latest developments are described, including services available through the Internet from Application Service Providers (ASP), collaborative commerce and Business Process Management (BPM). There are introductory and more advanced computer exercises to consolidate learning and demonstrate how to acquire, store, organize and present information, using Word, Excel, PowerPoint and Explorer.

Initially published under the pseudonym Currer Bell in 1847, Charlotte Brontë's Jane Eyreerupted onto the English literary scene, immediately winning the devotion of many of the world's most renowned writers, including William Makepeace Thackeray, who declared it a work "of great genius." Widely regarded as a revolutionary novel, Brontë's masterpiece introduced the world to a radical new type of heroine, one whose defiant virtue and moral courage departed sharply from the more acquiescent and malleable female characters of the day. Passionate, dramatic, and surprisingly modern, Jane Eyre endures as one of the world's most beloved novels.

"Is my baby in heaven?" This is the most important question a grieving parent can ask. And even if the little one is someone else's child, the issue remains: What happens to children?those unborn, stillborn, or youngsters?when they die? Can you hope to see them again? Can you let go of your fear and guilt? Can God's love soothe a wound so jagged? With scriptural authority and the warmth of a pastor's heart, bestselling author John MacArthur examines the breadth of the entire Bible and reveals in this compelling book the Heavenly Father's care for every life. "I have sat by the grave of our daughter and son and wondered out loud if my belief that Hope and Gabriel are in heaven has any solid scriptural support. John MacArthur offers truth from God's Word that puts the doubts of any grieving parent to rest. Safe in the Arms of God reveals that confidence of heaven for the child you love is based on much more than mere sentimentality; it is revealed in the Word of God and reflective of the very heart of God." ?Nancy Guthrie, author of Holding On to Hope

Covering the history of firearms and gun control in America, this two-volume work presents original documents and helps readers understand these documents in relation to the social and political context in which they were written. Offering the most complete collection of primary documents on the subject of guns and gun politics, this two-volume set will give readers a comprehensive, unbiased understanding of the complex and often-surprising evolution of gun ownership, gun culture, and gun politics in the United States. This fascinating history is examined through approximately 150 primary source documents from the Colonial era to the present day. Each section opens with an informative headnote that provides important context for understanding the social and political milieu in which the document was created. The chronologically arranged set begins with Colonial laws regulating firearms, then proceeds through debates regarding the Second Amendment and laws that prohibited slaves from possessing guns. The use and regulation of firearms in the "Wild West" is explored, as is the era of Prohibition and organized crime in the 1930s. Later chapters cover the impact of 1960s-era racial and political violence and assassinations on gun laws and attitudes; the struggles over gun control and gun rights in the Reagan, Bush, and Clinton administrations; the increased clout of the NRA during the Bush administration; and the impact of events ranging from the Sandy Hook Massacre to the Supreme Court's District of Columbia v. Heller decision. Documents include laws, speeches, court decisions, Congressional debates, and more, giving college students and other interested readers the opportunity to evaluate each document—and each period—for themselves.

Vol. 1 is a calendar of twenty-two volumes of the collection of state papers, 1628-1660, formed by Dr. John Nalson, canon of Ely; v.3-10 are calendars of the Harley manuscripts, mainly private and official papers and letters of Robert Harley, 1st earl of Oxford; v. 7 is a calendar of the letters written from 1710 to 1720 to Edward Harley, 2d earl of Oxford, by Dr. William Stratford, canon of Christ's Church, Oxford.

In The Labors of Modernism, Mary Wilson analyzes the unrecognized role of domestic servants in the experimental forms and narratives of Modernist fiction by Virginia Woolf, Gertrude Stein, Nella Larsen, and Jean Rhys. Examining issues of class, gender, and race in a transatlantic Modernist context, Wilson brings attention to the place where servants enter literature: the threshold. In tracking their movements across the architectural borders separating indoors and outdoors and across the physical doorways between rooms, Wilson illuminates the ways in which the servants who open doors symbolize larger social limits and exclusions, as well as states of consciousness. The relationship between female servants and their female employers is of particular importance in the work of female authors, for whom the home and the novel are especially interconnected sites of authorization and domestication. Modernist fiction, Wilson shows, uses domestic service to tame and interrogate not only issues of class, but also the overlapping distinctions of racial and ethnic identities. As Woolf, Stein, Larsen, and Rhys use the novel to interrogate the limitations of gendered domestic ideologies, they find they must deploy these same ideologies to manage the servant characters whose labor maintains the domestic spaces they find limiting. Thus the position of servants in these texts forces the reader to recognize servants not just as characters, but as conditions for the production of literature and of the homes in which literature is created.