Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the groundbreaking and highly regarded national "Nurse Engagement Study" project funded by The Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff’s conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach—one that distinguishes it from other nurse management books by a focus on building a model of the solution rather than a description of the problem. It focuses on the crucial role of the nurse manager in engaging staff nurses and building a pipeline for future nurse leadership.

Nurse manager engagement is something that is needed in order for nursing staff to advance together in the ever-changing healthcare system. Literature reviewed identifies the positive effects nurse managers can make on staff nurse job satisfaction and retention (Gray, 2012). To improve healthcare across the continuum, nurse managers in units need to recognize the importance of their role and make every effort to be available to support their staff, lead their staff, and encourage their staff to become confident and competent. By measuring and implementing nurse manager engagement in the critical care unit, literature will show that overall, the organization as a whole will benefit from increased satisfaction and loyalty from the manager and the staff. The implementation of a fully engaged nurse manager will be visible by nurses, managers, and administration when a list of responsibilities is clearly outlined and set forth for a 90 day period in the critical care unit. The evaluation will be completed through staff nurse surveys and their perception of what they feel is supportive of a nurse manager. The dissemination plan presented to stakeholders will provide upper management, other managers, nurses, and providers a clear picture of the positive impact a fully engaged and committed nurse manager can bring to their organization.

The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

Abstract Average hospital turnover rates in the US reached 18.2% in 2017. Turnover rates for registered nurses (RNs) were also at an all-time high of 16.8%. RN turnover can cost up to $61,100 per nurse resulting in the average hospital loss of $5.7 million per year (NSI, 2018). Employee engagement and job satisfaction levels are predictors of nursing turnover and patient outcomes and should be a top priority for nurse leaders. A disengaged workforce not only affects team morale and organizational spending, but it also impacts the quality of patient care. Multiple studies suggest that employee engagement is the number one variable linked to patient mortality (Kruse, 2015; Zwillinger & Huster, 2017). Therefore, a Nurse Manager Employee Engagement Toolkit (NMEET) was created and implemented over 18 months with the intent to mitigate low engagement levels, high rates, and unsustainable spending within an urban, academic organization. Comparison of pre- and post-implementation data revealed significant improvements in employee engagement and team morale leading to a decrease in departmental turnover by 11.5%. Additionally, substantial cost savings are associated with increasing the size of the float pool as a safe staffing strategy to decrease the use of overtime and contract RNs. Successful implementation of the NMEET highlights the critical role nurse managers play in improving staff engagement through investing and empowering frontline staff while simultaneously creating a work environment that fosters high performing teams capable of achieving superior patient outcomes. Keywords: engagement, turnover, job satisfaction, toolkit, nurse manager, float pool

This book and CD-ROM clearly outline a nurse leader's role in quality improvement and offer simple instructions to improve patient outcomes through nurse education and engagement. In an easy-to-understand format, this guide explains how to engage staff, how to choose, measure, and benchmark nursing quality data, and how to use QI projects to achieve positive results."

Clinical Nurse Managers face a multitude of challenges daily: managing a budget, interpersonal conflicts among staff, policy and structural changes, and many more. Using the concise "Fast Facts" format, this guide provides quick access to insights, strategies, and tools for resolving some of today's most challenging issues for nurse managers. This book delineates the roles and responsibilities of clinical nurse managers in the rapidly changing healthcare system. It also provides useful strategies for creating a healthier work environment, which improves rate retention. Readers will learn to initiate institutional change, manage resistance to change, lead staff through times of fear and anxiety, manage the multigenerational workforce, and much more. With this book, nurse managers will develop a renewed confidence in both themselves and their staff. Key Topics Presents a wide range of guidelines for dealing with staff issues, including conflicts among staff members, low morale, poor attitudes, and more Includes new, innovative perspectives on management, such as the importance of taking risks and the benefits of having a sense of humor Provides tips for maintaining work-life balance, managing responsibilities at work, home and in the community Incorporates the author's own experiences, challenges, and breakthroughs as a nurse manager.