M->CREATED

This book presents a comprehensive look at human relations and organizational behavior. It is designed to show students how they can improve individual and organizational effectiveness.

Introductory text on organizational and interpersonal skills in the workplace developed around personal assessment for improved individual performance.

Dr. Andrew DuBrin holds a full professorship at the Rochester Institute of Technology.

Effective Human Relations helps students master the interpersonal skills needed to achieve career self-reliance. Retaining the strengths of previous editions, the text is guided by the popular 'Total Person' approach, which emphasises that human behavior in the workplace is influenced by such diverse traits such as self-esteem, physical fitness, values orientation, integrity, self-awareness and emotional control. The authors should be commended for producing such a student-friendly text and for providing such an enriched eighth edition which includes the following new features: - new 'Human Relations in Action' boxes - a mix of 'how to' tips examples from real world organisations - expanded coverage of Human Relations in the Age of Information examining the overwhelming influence that technology has had on the workplace - many new examples from well-known organisations