This lesson on Dealing with an Angry Patient includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year.

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

This lesson on Patients with Arthritis includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: * Name two different types of arthritis * List three factors that contribute to arthritis pain, and * Describe three ways home health aides can help patients with arthritis. LESSON OVERVIEW According to the Centers for Disease Control (CDC), arthritis affects about one of every three adults, making it one of the most prevalent diseases in the United States. It is the nation's leading cause of disability. Homecare patients are very likely to have arthritis, and even when it may not the primary diagnosis for homecare, it is often the reason the patient requires a home health aide. Therefore it is very important for home health aides to understand this condition, and to know how to care for arthritic patients. The purpose of this in-service is to educate aides about arthritis and to provide information about the care of affected patients.

This lesson on Restless Legs Syndrome includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Verbalize a basic knowledge of the nervous system and common diseases Define Restless Legs Syndrome (RLS) Identify symptoms and problems caused by RLS Explain ways to provide support to a patient who has RLS, and Verbalize problems related to lack of sleep. OVERVIEW Neurological disorders and diseases affect approximately 50 million people in the United States. Since the nervous system controls all parts of the body, a disorder or disease in any part of the system will have some effect on the body's ability to function. Some neurological diseases primarily affect the lower extremities. Restless Legs Syndrome (RLS) is one of those. While it's estimated to affect 12 million people in the United States, RLS has not been well known until recent years. RLS can have serious effects on a homecare patient's well being and ability to function, making it difficult to recover from other illnesses. This in-service provides an in-depth look at RLS and the role aides can play in helping patients manage their problems.

Home health aides may occasionally be required to call 911 so that emergency assistance can be obtained. Calling 911 can be stressful and overwhelming. Even though 911 operators are trained to guide callers in relaying necessary information, being prepared ahead of time can make the call go smoothly and effectively. This in-service provides general information related to calling 911, including emergencies that warrant a 911 call, how to make a 911 call, what to say to the 911 operator, and how to best support the victim during and after the call. LESSON OBJECTIVES After completion of this program, the home health aide will be able to: Distinguish between the two types of 911 service Describe seven steps for responding to an emergency Identify eight guidelines for effectively calling 911 in an emergency situation Discuss the home health aide's role after calling 911 and when emergency medical services (EMS) personnel arrive Contents of this lesson: A clearly written fact sheet A 10-question post-test to measure understanding of the subject matter An answer sheet with a place for the instructor's comments and signature An illustrative, homecare-specific case study Suggested supplemental learning activities An attendance log and certificate of completion

This lesson on Spinal Surgery includes a complete training packet. Each in-service packet takes approximately one hour to complete and fully meets the Medicare in-service training requirements. As aides need training, you can make as many copies as you want - there's no restriction when used with aides assigned from your office location. Remember that Home Health Aides must have 12 hours of in-service training every year. LESSON OBJECTIVES Upon completion of this program, the home health aide will be able to: Name two common types of spinal surgery List three restrictions patients with spinal surgery may have Identify three complications that could occur after spinal surgery, and List three occasions when the aide should contact the supervisor. OVERVIEW The American Academy of Spine Physicians reports that four-out-of-five adults suffer from back problems at one time or another. Not all back problems require surgery and many conditions can be improved with conservative measures such as physical therapy, anti-inflammatory medications, epidural steroid injections, improved body mechanics, and weight loss. Some common conditions that occur with aging, such as degenerative disc disease, which causes the wearing away of the cushion (disc) between the vertebrae, may cause lower back pain. This condition cannot be treated with conservative measures and requires a spinal fusion. Osteoporosis may also cause weakening of the vertebral structures and result in the need for spinal fusion. Kyphosis, scoliosis, and spondyliothesis may also precipitate the need for spinal surgery. Some patients may require home health care following spinal surgery. Home health aides may be assigned to assist with bathing, dressing, and household activities.