The pups of the PAW Patrol help to save the day at the farm, the beach, a snowboard resort, and City Hall.

We are all actors in a play, for which the stage is set every day, in every workplace. Owners, managers, employees, customers and suppliers are all part of the constant, swirling emotional drama, a drama we call The Plot, involving victims, villains and heroes. This book explains how to step out of emotional dramas in the workplace.

In search of national unity and state control in the decade following the Korean War, North Korea turned to labor. Mandating rapid industrial growth, the government stressed order and consistency in everyday life at both work and home. In Heroes and Toilers, Cheehyung Harrison Kim offers an unprecedented account of life and labor in postwar North Korea that brings together the roles of governance and resistance. Kim traces the state’s pursuit of progress through industrialism and examines how ordinary people challenged it every step of the way. Even more than coercion or violence, he argues, work was crucial to state control. Industrial labor was both mode of production and mode of governance, characterized by repetitive work, mass mobilization, labor heroes, and the insistence on convergence between living and working. At the same time, workers challenged and reconfigured state power to accommodate their circumstances—coming late to work, switching jobs, fighting with bosses, and profiting from the black market, as well as following approved paths to secure their livelihood, resolve conflict, and find happiness. Heroes and Toilers is a groundbreaking analysis of postwar North Korea that avoids the pitfalls of exoticism and exceptionalism to offer a new answer to the fundamental question of North Korea’s historical development.

An inspiring look at the hidden stars in every field who perform essential work without recognition In a culture where so many strive for praise and glory, what kind of person finds the greatest reward in anonymous work? Expanding from his acclaimed Atlantic article, "What Do Fact-Checkers and Anesthesiologists Have in Common?" David Zweig explores what we can all learn from a modest group he calls "Invisibles." Their careers require expertise, skill, and dedication, yet they receive little or no public credit. And that's just fine with them. Zweig met with a wide range of Invisibles to discover first hand what motivates them and how they define success and satisfaction. His fascinating subjects include: * a virtuoso cinematographer for major films. * the lead engineer on some of the world's tallest skyscrapers. * a high-end perfume maker. * an elite interpreter at the United Nations. Despite the diversity of their careers, Zweig found that all Invisibles embody the same core traits. And he shows why the rest of us might be more fulfilled if we followed their example.

Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement. Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way. Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs.

A study of heroism in the myths of the world - an exploration of all the elements common to the great stories that have helped people make sense of their lives from the earliest times. It takes in Greek Apollo, Maori and Jewish rites, the Buddha, Wotan, and the bothers Grimm's Frog-King.

The Watchman didn't arrive in a Batmobile but drove a tan, four-door Pontiac. He was in costume, of course—a trench coat, motorcycle gloves, army boots, a domino mask, and a red hooded sweatshirt emblazoned with a W logo. Journalist Tea Krulos had spoken to him over the phone but never face-to-mask. By the end of the interview, he wasn't sure if the Watchman was delightfully eccentric or completely crazy. But he was going to find out. Heroes in the Night traces Krulos's journey into the strange subculture of Real Life Superheroes, random citizens who have adopted comic book&–style personas and hit the streets to fight injustice. Some concentrate on humanitarian or activist missions—helping the homeless, gathering donations for food banks, or delivering toys to children—while others actively patrol their neighborhoods looking for crime to fight. By day, these modern Clark Kents work as dishwashers, pencil pushers, and executives in Fortune 500 companies. But by night, only the Shadow knows. Well, the Shadow and Tea Krulos. Through historical research, extensive interviews, and many long hours walking patrol in Brooklyn, Seattle, San Diego, Minneapolis, and Vancouver, British Columbia, Krulos discovered what being a RLSH is all about. He shares not only their shining, triumphant moments but some of their ill-advised, terrifying disasters as well. It's all part of the life of a superhero. As the Watchman explains, &“If everyone made little changes in what they did, gave a little more to charity, watched out for their neighbors, we wouldn't have the problems that we have.&”