Las pequeñas empresas son el negocio más grande del mundo. Más del 95 % de emprendimientos en el mundo son pequeños y medianos y muchos países tienen en la mira a las pequeñas y medianas empresas (Pymes) para impulsar el crecimiento económico y el empleo. Por lo tanto, las Normas Internacionales deben ayudar a las Pymes tal y como lo hace con las empresas globales, el gobierno y la sociedad en general. En especial, las Pymes deberían poder participar de las ganancias en eficiencia y eficacia que ofrece la norma ISO 9001. Esta norma, que establece los requisitos para sistemas de gestión de la calidad, está entre las más conocidas e implementadas de la ISO. Se emplea en cerca de 183 países por organizaciones grandes y pequeñas, en los sectores público y privado, por fabricantes y proveedores de servicios, en todos los sectores de actividades.

Esta publicación tiene como objetivo facilitar la comprensión de la norma ISO 9001:2015. La guía se ha elaborado manteniendo la secuencia de los apartados de la norma, cuyo contenido se reproduce íntegramente. Cada requisito es explicado de una manera sencilla y práctica, incluyendo numerosos ejemplos que intentan mostrar situaciones basadas en la realidad de las organizaciones.

Understand, implement, and enjoy the fruits of the ISO 9001:2015 Quality Management System standard. This book deciphers the requirements into the principles that serve your organization. The ISO 9001:2015 standard, a vast improvement from the earlier versions, is a remarkable and concise model of a high-performance organization. However, it is just a model. This book enables the organization to build on that model to create a quality management system that propels the organization to optimal performance with cost-less collateral compliance to the standard.

NEW SECOND EDITION 2018 The SECOND EDITION - IATF 16949:2016 Audit Guide and Checklist provides all the information necessary for an in-depth assessment of your ISO 9001:2015 / IATF 16949:2016 Quality Management System. It was written to help auditors conduct a 'process based' audit and stresses process effectiveness as well as compliance. The evidence-based questions start with top management and follow a generic product through the organization. Following the 14 insightful chapters on such topics as process design, process auditing, PDCA, Turtle Diagrams, Context of the Organization and Systems Integration, you can dive into the evidence-based questions. The Part One audit questions examine the complete systems conformity to the standards along with dozens of Best Practice questions to help you better evaluate the effectiveness of the system. The Part Two questions focus in detail on the effectiveness of each individual process in the organization. This Guide covers every requirement in both ISO 9001 and IATF (some, many more than one time) plus current '2017' Customer Specific Requirements (GM, FORD, FCA, VW, PSA), Core Tools (APQP, FMEA (2018 version), Control Plans, MSA, Process Capability, and PPAP) and CQI requirements (8, 9, 11, 12, 14, 15, 17, 19, 23, 24). The SECOND EDITION - IATF 16949:2016 Audit Guide and Checklist includes: A blend of insightful guidance and practical evidence-based questions that help take your QMS to the next level 584 Assessment Questions, 188 Questions related directly to Customer Specific Requirements, 71 Core Tools Questions 15 Specific CQI Questions 150 valuable notes designed to help auditors understand the intent of specific questions . Help in planning and organizing process audits effectively and documenting the results in a meaningful way. *Additional clarity on System Integration, Context of the Organization, Safety Related Products, and MAQMSR, *2017 - IATF Sanctioned Interpretations and FAQs. Value to organizations that want more than their money's worth from their management systems by driving best practice.

The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.

This book covers all of the new ISO 9001 requirements in detail, including examples and demonstrations from various fields and industries. In the practice of industry, the changes will demand from the ISO 9001 standard certified organizations to initiate massive adjustments to their quality management system. The adjustments are to be seen in th

Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective.