Countries have been competing against each other in order to attract financial investment and human capital for decades. However, emerging economies have a long way to go before they achieve the same levels of competitiveness as a developed economy. Lack of firm institutions, inadequate infrastructure, and a lack of trust in the legal system are urgent and unavoidable factors that emerging economies must address. The Handbook of Research on Increasing the Competitiveness of SMEs provides innovative insights on integrating, adapting, and building models and strategies compatible with the development of competitiveness in small and medium enterprises in emerging countries. The content within this publication examines quality management, organizational leadership, and digital security. It is designed for policymakers, entrepreneurs, managers, executives, business professionals, academicians, researchers, and students.

La ventaja competitiva de las empresas no radica en sus recursos materiales, energéticos, financieros, ni tecnológicos, sino en el nivel de formación y gestión de sus recursos humanos. Ya Bill Gates decía a finales del siglo XX que una empresa gestiona, esencialmente, datos, documentos y el trabajo de las personas, y que por ello su finalidad es mejorar la manera en que las personas colaboran entre ellas. En esta nueva edición se reiteran los conceptos, tecnologías y enfoque de la edición anterior, y se describe el rol de la tecnología en la Gestión del Recurso Humano (GRH), el capital intelectual en la empresa, la gestión por competencias, la selección de personal, los planes de carrera, la organización que aprende (learning organization) y la compensación laboral. Se incluye un nuevo capítulo sobre evaluación del desempeño laboral y su relación con el desempeño estratégico empresarial bajo el modelo conceptual de análisis GRH-DPC (Diagnóstico, Planificación y Control). Este texto sirve de referencia para estudiantes de pregrado y posgrado en Administración de Empresas, Psicología y Trabajo Social, y sobre todo para directivos y profesionales que tienen fe en el mejoramiento humano.

International businesses struggle to be competitive and influential at the global market level. With the new ideas in the management and leadership disciplines, hard skills are losing or are believed to be losing their strategic relevance while soft skills are praised and highly sought after. The Handbook of Research on International Business and Models for Global Purpose-Driven Companies, a pivotal reference source, provides vital research on international business management strategies and applications within internal organizations that allow companies to strategically position themselves for increased success in the global economy. While highlighting topics such as organizational culture, internal communication, and generational workforce, this publication explores leadership disciplines as well as the methods of handling multicultural organizations. This book is ideally designed for entrepreneurs, executives, managers, business professionals, human resource officials, researchers, academicians, and students.

The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because the term "leader" appears to refer to anyone with the authority to confer a position with subordinates, the reality within organizations has shown that a leader must go further and demonstrate commitment, awareness, and concern for the common good. Which person has these characteristics? People who have had more opportunity to develop in different areas of their being, resulting in them being conceived as more educated. The qualities in a person are the basis of leadership. Education and practice are much more important than all hereditary and genetic codes. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations, considering issues that contribute to sustainability – human and organizational – where the leader is the main actor and the means is knowledge management.

Faced with chaotic environments, it is not possible to make totally efficient forecasts, especially when it is necessary to analyze events with multiple variables and micro, small, and medium enterprises (MSMEs) constantly face events that escape the laws of the market. The handling that has been given to the crisis caused by the coronavirus has been trial and error, and the economic, social, and environmental results remain to be seen. The markets and the world are chaotic. With the markets in chaos due to the COVID-19 pandemic, it is important to look at the methods used in these environments to promote business success. The Handbook of Research on Management Techniques and Sustainability Strategies for Handling Disruptive Situations in Corporate Settings elaborates on the skills, techniques, and tools that are more useful for these environments and identifies what makes companies that work well in organizational chaos and in chaotic economic environments perform better than companies that are well organized. Covering topics such as strategic management, multidimensional chaos approach, and the global unstable market, this book is essential for managers, executives, academicians, policymakers, entrepreneurs, researchers, undergraduate and graduate business students, and any person interested in state-of-the-art business issues.

This book constitutes the proceedings of the 6th Conference on Information Technologies and Communication of Ecuador “TIC-EC”, held in Riobamba City from November 21 to 23, 2018, and organized by Universidad Nacional del Chimborazo (UNACH) and its Engineering School, and the Ecuadorian Corporation for the Development of Research and Academia (CEDIA). Considered as one of the most important ICT conferences in Ecuador, it brought together international scholars and practitioners to discuss the development, issues and projections of the use of information and communication technologies in multiple fields of application. Presenting high-quality, peer-reviewed papers, the book discusses the following topics: • Communication networks • Software engineering • Computer sciences • Architecture • Intelligent territory management • IT management • Web technologies • ICT in education • Engineering, industry, and construction with ICT support • Entrepreneurship and innovation at the Academy: a business perspective The authors would like to express their sincere gratitude to the invited speakers for their inspirational talks, to the authors for submitting their work to this conference, and the reviewers for sharing their experience during the selection process.