Das Informationsmanagement eines Unternehmens wird zum Wirtschaftsfaktor im Wettbewerb. Unter diesem Gesichtspunkt soll dieses Buch für das Management ein klares und plakatives Instrument für die Projektierung und Umsetzung dieser Thematik sein. Der Autor, selbst ein erfahrener Unternehmensberater in diesem Bereich, will seine Leser hierbei mit einer im besten Sinne griffigen Methode vertraut machen: mit dem Info Cube. Alle Perspektiven, die für ein effizientes Informationsmanagement notwendig sind, werden durch einen Blick auf die sechs Seiten des Info Cube beleuchtet. So entsteht ein Gesamtüberblick, der weit über die oft verbreitete technologische Sichtweise hinausgeht. Und das kann nur richtig sein, wie viele praxisnahe Beispiele aufzeigen.

This book constitutes the thoroughly refereed post-workshop proceedings of nine international workshops held in Hoboken, NJ, USA, in conjunction with the 8th International Conference on Business Process Management, BPM 2010, in September 2010. The nine workshops focused on Reuse in Business Process Management (rBPM 2010), Business Process Management and Sustainability (SusBPM 2010), Business Process Design (BPD 2010), Business Process Intelligence (BPI 2010), Cross-Enterprise Collaboration, People, and Work (CEC-PAW 2010), Process in the Large (IW-PL 2010), Business Process Management and Social Software (BPMS2 2010), Event-Driven Business Process Management (edBPM 2010), and Traceability and Compliance of Semi-Structured Processes (TC4SP 2010). In addition, three papers from the special track on Advances in Business Process Education are also included in this volume. The overall 66 revised full papers presented were carefully reviewed and selected from 143 submissions.

Das Buch stellt Modelle für die Messung von Hard- undSoftfacts vor, sowie praxisnahe Beispiele und Lessons Learned ausverschiedenen Branchen. Die Beispiele liefern ein Toolset, aus demman sich Messwerkzeuge und Optimierungsideen für das eigeneUnternehmen heraussuchen kann.

Business sustainability is becoming increasingly difficult amongst the demands of today’s markets. By implementing new and dynamic practices, organizations can optimize their day-to-day operations and improve competitive advantage. Optimal Management Strategies in Small and Medium Enterprises is a key source on the latest innovations in enhancing all main management functions, such as working capital and marketing, and examines how to implement sustainable business management practices. Featuring extensive coverage across a range of relevant perspectives and topics, such as human resources development, market orientation, and knowledge management, this book is ideally designed for business managers, professionals, graduate students, and researchers working in the field of smaller-scale business development initiatives.

Innovative tools and techniques for the development and design of software systems are essential to the problem solving and planning of software solutions. Software Design and Development: Concepts, Methodologies, Tools, and Applications brings together the best practices of theory and implementation in the development of software systems. This reference source is essential for researchers, engineers, practitioners, and scholars seeking the latest knowledge on the techniques, applications, and methodologies for the design and development of software systems.

This book constitutes the thoroughly refereed scientific proceedings of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. The 12 papers were carefully reviewed and selected from 36 submissions and are completed by one invited keynote paper and a summary of the tutorial onsubject-oriented business process management. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. This year's contributions address all life-cycle activities, in particular analyzing business objectives, subject behavior design and integration, and automating complex work procedures.

Electronic business is a major force shaping the digital world. Yet, despite of years of research and standardization efforts, many problems persist that prevent e-business from achieving its full potential. Problems arise from different data vocabularies, classification schemas, document names, structures, exchange formats and their varying roles in business processes. Non-standardized business terminology, lack of common acceptable and understandable processes (grammar), and lack of common dialog rules (protocols) create barriers to improving electronic business processes. Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies contains an overview of new achievements in the field of e-business standards and protocols, offers in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends. This book unites new research that promotes harmony and agreement in business processes and attempts to choreograph business protocols and orchestrate semantic alignment between their vocabularies and grammar. Additionally, this Handbook of Research discusses new approaches to improving standards and protocols, which include the use of intelligent agents and Semantic Web technology.