GAO-04-323 Information Technology: OMB and Department of Homeland Security Investment Reviews

Written by a leading scholar of public information systems, Public Information Technology and E-Governance is a comprehensive, well-balanced and up-to-date resource on public information technology and e-government. Based on thousands of academic and practitioner studies and reports, this book provides policy information on e-democracy, access issues, privacy, security, regulatory, enforcement and taxation issues, as well as management information on business plans, public-private partnerships, strategic planning, project management, implementation factors, and evaluation. An excellent text or reference, this book features several chapter case studies, a glossary, discussion questions, and chapter summaries to maximize comprehension of the subject.

Includes two reports. In an effort to strengthen aviation security, a new passenger prescreening system known as Secure Flight (SF) is being developed by the TSA. (1) Measures for Testing the Impact of Using Commercial Data for the SF Program: review & analysis of TSA's draft statement of work for commercial data concept testing. Assesses the measures against performance measurement criteria developed based on best practices. (2) Secure Flight Development & Testing Under Way, but Risks Should Be Managed: Assesses the status of SF's development & implementation, factors that could influence its effectiveness, processes used to manage the SF program, & efforts to minimize the impacts on passengers & protect passenger rights. Illus.