The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When it was first published, Forgive and Remember offered groundbreaking insight into the training and lives of young surgeons. It quickly emerged as the definitive sociological study on the subject. While medical errors are both inevitable and potentially devastating, Bosk found that they could be forgiven—as long as they were remembered and never repeated. In this second edition, Bosk reflects more than twenty years later on how things have changed, both in the medical profession and in sociology. With an extensive new preface, epilogue, and appendix by the author, this updated edition of Forgive and Remember is as timely as ever.

For all of us who have been wounded by another and struggled to understand and move beyond our feelings of hurt and anger, Lewis Smedes's classic book on forgiveness shows that it is possible to heal our pain and find room in our hearts to forgive. Breaking down the process of healing into four stages and offering stories of real people's experience throughout, this wise book provides hope and solace for all who long for the peace that comes with forgiveness.

God's invitations to rest, follow, remember or repent may seem less compelling than your to-do list. But Adele Calhoun believes invitations like these can heal, restore and shape where we go, what we do and who we become. Here she includes reflection questions, exercises and disciplines to help you attend to the quiet voice of the Great Inviter.

Born the third of eight children into a life of rural squalor in a farming community in the south of England, Faith Scott's infant world is already more challenging than most. Bewildered by the bizarre andcruel behaviour of her mother and terrified by the violent outbursts of her perpetually angry father, the only certainty in life is that there is none. So when Granddad 'Pop' gives her sweets and does the horrid things he does to her, how is she to know that isn't what all Granddads do? And if it isn't, why does her mother find it funny? Told with honesty and courage, this is the story of a little girl who never stood a chance - who was regularly abused in the most shocking ways by her family and preyed upon by the worst kind of men. Faith went on to have two children in her teens and endured appalling domestic violence but now, after all the suffering, she has turned her life around. Her decades-long journey out of the darkness tells the truth about what happens to abused children when they grow up, in a story that's horrifying and compelling in equal measure.

Have you ever been hurt by someone else that you needed to forgive? Have you ever hurt someone else and needed to ask their forgiveness? Do you find the forgiveness process difficult? Could unforgiveness be keeping you from peace and joy in your life? If you answered yes to any of these questions, this book is for you. Forgiveness impacts everyone of us—every relationship, every family, every business, every culture. And the truth is, no one benefits more than us when we forgive, and no one suffers more than us when we don’t. Okay, so you know you’re supposed to forgive, but how do you actually do it? Forgive Your Way to Freedom lays out a highly practical, biblical process that helps you walk, step-by-step, through the journey teaching you to: Release your power of forgiveness Resolve the pain of your past Restore your peace in the present Reclaim your purpose for the future Forgiveness has the power to transform lives, restore relationships, heal families, unite businesses, and rebuild nations. Because when we forgive, we are most like God. When you forgive your way to freedom, there is nothing you can’t do!

Amber Sparks holds her crown in the canon of the weird with this fantastical collection of “eye-popping range” (John Domini, Washington Post). Boldly blending fables and myths with apocalyptic technologies, Amber Sparks has built a cultlike following with And I Do Not Forgive You. Fueled by feminism in all its colors, her surreal worlds—like Kelly Link’s and Karen Russell’s—are all-too-real. In “Mildly Happy, With Moments of Joy,” a friend is ghosted by a text message; in “Everyone’s a Winner at Meadow Park,” a teen coming-of-age in a trailer park befriends an actual ghost. Rife with “sharp wit, and an abiding tenderness” (Ilana Masad, NPR), these stories shine an interrogating light on the adage that “history likes to lie about women,” as the subjects of “You Won’t Believe What Really Happened to the Sabine Women” will attest. Written in prose that both shimmers and stings, the result is “nothing short of a raging success, a volume that points to a potentially incandescent literary future” (Kurt Baumeister, The Brooklyn Rail).

How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?