Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

Business as we know it is under pressure, and nowhere is that pressure more pronounced than in the IT organization. The customer experience has completely changed. The expectation of what they should get from their vendors has changed as well. Everything needs to be dynamic, always on, always mobile. They expect a personalized service. And if they don't get what they want, they will move on and take their business with them. But that is not the only pressure point on the modern business. The barrier of entry into almost every market has evaporated. With major disruptions happening in financial services, retail and healthcare, no company is too big to have the rug pulled from under them. In response to these pressures businesses are turning to technology to help them move faster and deliver more to their customer. There is an increased need to bring in best-of-breed cloud applications, mobile applications that drive better customer experiences and better, faster ways of connecting with partners and suppliers. The business is lured by purpose built applications that help them do their jobs more efficiently. The role of IT and integration today is, "How do I get these connected quickly without making a mess? How do I move information between these different systems to better run my business?" This book is designed to help you think about what an API-Led Connectivity strategy would mean inside your organization. How will you start to change and redefine the role of IT in your organization? What are the measurable outcomes? How can you create an environment open to change? Change is not easy, but it is necessary. This is enterprise Darwinism. If you create this new kind of new enterprise, you will find that your customers are happier, you can open up new streams of revenue, and transform your business.

From journalist and historian Richard Kreitner, a "powerful revisionist account"of the most persistent idea in American history: these supposedly United States should be broken up (Eric Foner). The novel and fiery thesis of Break It Up is simple: The United States has never lived up to its name--and never will. The disunionist impulse may have found its greatest expression in the Civil War, but as Break It Up shows, the seduction of secession wasn't limited to the South or the nineteenth century. It was there at our founding and has never gone away. With a scholar's command and a journalist's curiosity, Richard Kreitner takes readers on a revolutionary journey through American history, revealing the power and persistence of disunion movements in every era and region. Each New England town after Plymouth was a secession from another; the thirteen colonies viewed their Union as a means to the end of securing independence, not an end in itself; George Washington feared separatism west of the Alleghenies; Aaron Burr schemed to set up a new empire; John Quincy Adams brought a Massachusetts town's petition for dissolving the United States to the floor of Congress; and abolitionist William Lloyd Garrison denounced the Constitution as a pro-slavery pact with the devil. From the "cold civil war" that pits partisans against one another to the modern secession movements in California and Texas, the divisions that threaten to tear America apart today have centuries-old roots in the earliest days of our Republic. Richly researched and persuasively argued, Break It Up will help readers make fresh sense of our fractured age.

An iconoclastic business guide offers unconventional approaches to dealing with the ever-changing corporate environment

Fake. That's what we are. That's what we agreed to be. So why does it feel so real? I thought it would have been harder, convincing everyone our school's star receiver was mine and mine alone, but I was wrong. We played our parts so well that the lines between us began to blur until they disappeared completely. The thing about pretending, though, someone's always better at it, and by the time I realized my mistake, there was no going back. I fell for our lie. And then everything fell apart. It turned out he and I were never playing the same game. He didn't have to break me to win. But he did it anyway.

These eleven short fictions evoke the microcosmic worlds every human relationship contains. A woman is captivated by the stories her boyfriend tells about his exes. A faltering artist goes on a date with a married couple. Twin brothers work out their rivalry via the girl next door. In every one of these tales, we meet indelibly real and unforgettable people, a cast of rebels and dreamers trying to transform themselves, forge new destinies, or simply make the moment last.

"[We need] a grassroots, bottom-up movement that understands the challenge in front of us, and then organizes against monopoly power in communities across this country. This book is a blueprint for that organizing. In these pages, you will learn how monopolies and oligopolies have taken over almost every aspect of American life, and you will also learn about what can be done to stop that trend before it is too late." —From the foreword by Bernie Sanders. A passionate attack on the monopolies that are throttling American democracy. Every facet of American life is being overtaken by big platform monopolists like Facebook, Google, and Bayer (which has merged with the former agricultural giant Monsanto), resulting in a greater concentration of wealth and power than we've seen since the Gilded Age. They are evolving into political entities that often have more influence than the actual government, bending state and federal legislatures to their will and even creating arbitration courts that circumvent the US justice system. How can we recover our freedom from these giants? Anti-corruption scholar and activist Zephyr Teachout has the answer: Break 'Em Up. This book is a clarion call for liberals and leftists looking to find a common cause. Teachout makes a compelling case that monopolies are the root cause of many of the issues that today's progressives care about; they drive economic inequality, harm the planet, limit the political power of average citizens, and historically-disenfranchised groups bear the brunt of their shameful and irresponsible business practices. In order to build a better future, we must eradicate monopolies from the private sector and create new safeguards that prevent new ones from seizing power. Through her expert analysis of monopolies in several sectors and their impact on courts, journalism, inequality, and politics, Teachout offers a concrete path toward thwarting these enemies of working Americans and reclaiming our democracy before it’s too late.