This is a chatty guide to airless spraying for decorators, decorating students and anyone interested in painting to produce a fast and flawless finish. The book covers the airless sprayer and all the components, how to set up the system and hints and tips on successful spraying.

DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS 4 STAR DOODY'S REVIEW! "The main purpose is to present simple steps to help hospitals start getting faster, better, and cheaper in five days or less while achieving the goal of fast, affordable, and flawless healthcare. Healthcare has many opportunities for improvement and the use of Lean Six Sigma concepts can make a dramatic impact. This book provides the basic information to do that."--Doody's Review Service Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma. Coverage Includes: Achieving a faster, better hospital in five days--emergency department, door-to-balloon time, operating room, medical imaging, lab, nursing unit, clinical staff, pharmacy, order accuracy, diagnosis, ICU Lean for accelerated patient flow Reducing medical errors with Six Sigma Creating a more profitable hospital in five days by reducing denied, rejected, and appealed claims Six Sigma for hospitals Excel power tools for Lean Six Sigma Identifying improvement projects through data mining and analysis Sustaining improvement using control charts Laser-focused process innovation Statistical tools for Lean Six Sigma Implementing Lean Six Sigma

Are you a decorator that struggles with pricing? Have you just set up in business and are looking for some pointers? Are you an established business looking for some inspiration on how to move forward? This chatty guide on pricing and business will gently guide you through the process of pricing a decorating job. It looks at the pitfalls of getting your pricing wrong and the advantages of having a good pricing system. The following is discussed. The most common mistakes that decorators make when pricing. Factors to consider when you price a decorating job. Working out the price. A simple method. Handling customers. All these and much more are explored in this book.

"Tells the story with the gripping pace of a true-crime 'Ocean's Eleven.'" The New York Post • "Like a diamond, this true-life caper is clear, colorful, and brilliant." Publishers Weekly ★Starred Review★ The Antwerp Diamond Center was one of the most secure buildings in the world. With hundreds of millions of dollars' worth of diamonds stored in its subterranean vault, it had to be. Located in the heart of Belgium's ultra-secure Antwerp Diamond District, it benefited from two police stations, armed patrols, extensive video surveillance, and vehicle barriers securing an area where 80 percent of the world's diamonds traded hands. But on February 15, 2003, a band of skilled Italian thieves — fronted by the charming Leonardo Notarbartolo, who spent over two years clandestinely casing the building — subverted every one of the Diamond Center's defenses and made off with a record amount of loot. Experts estimate they got away with nearly half a billion dollars in diamonds, cash and other valuables. They'd pulled off the biggest heist in history--everybody loves diamonds and they now had more than any thief before them. The robbers did it with stealth and smarts; no one was hurt or even threatened during what was quickly labeled the largest diamond heist in history. The bandits — members of a group of professional thieves known as "The School of Turin" — used cunning in lieu of violence, successfully evading security cameras, thwarting an array of electronic sensors, and penetrating a vault protected by a double-locked foot-thick steel door. Even when the police zeroed in on who committed the crime, how it was done remained a mystery, like something out of a heist movie or TV show. Flawless is a fast-paced global scavenger hunt uncovering the truth behind the daring Valentine's Day weekend heist. Tracking clues, sources, and documents throughout Europe — from seedy cafés in Turin, Italy to sleek diamond offices in Antwerp, Belgium — authors Scott Selby and Greg Campbell retrace Notarbartolo's careful discovery of the building's security flaws. They recreate the heist and its aftermath — detailing how the thieves brilliantly neutralized each element of the security protecting the Diamond Center's vault while inviting the readers into the secretive world of diamonds and diamond dealing. The result is a thrilling ride through the better-than-fiction heist of the century. "Fans of caper books and movies will be in seventh heaven." Booklist ★Starred Review★

No one writes suspense like Heather Graham Read this brand-new romantic thriller by one of today's most popular authors... There's a pub in New York City that's been in the Finnegan family for generations. Now Kieran and her three brothers own it. Kieran Finnegan is also, as it happens, a criminal psychologist--a fitting reaction, perhaps, to her less-than-lawful teenage past. Meanwhile, New York's Diamond District has been hit by a rash of thefts. No one's been killed--until now. FBI agent Craig Frasier is brought in to investigate; he and Kieran meet at a jewelry store in the middle of a heist. She's there to "unsteal" a flawless stone taken by her light-fingered youngest brother as an act of vengeance. Craig's there to stop the gang. But the police and FBI begin to wonder if there are two gangs of diamond thieves, the original and a copycat group of killers--who seem to think their scheme is as flawless as the stones they steal. Thrown together by circumstance, drawn together by attraction, Kieran and Craig are both assigned to the case. But to Kieran's horror, there's more and more evidence that, somehow, the pub is involved. Because everyone goes to Finnegan's

The drug scene during the 1990s crippled the crime filled West Philadelphia neighborhoods. Mya, Takia and Raven, three high school seniors, were caught in the midst of a tug of war between right and wrong. They were blinded by their love for young hustlers with fast money and fast cars. Their sisterhood will ultimately be tested and their lives will forever be changed by the hasty decisions each makes.

Jim Champy revolutionized business with Reengineering the Corporation. Now, in Deliver!, the third book in a series about what's new and really works in business, he shows how to leverage the rich treasure of potential competitive advantage that's hiding in plain view: your operations. Deliver! presents five original, chapter-length case studies of organizations performing at levels that were once viewed as impossible. They range from Campbell's Soup to the US Navy. Their offerings range from industrial tools to premium California wine. What do they share in common? Their success hasn't been grounded in breakthrough strategy: it's built on goals, discipline, details… the grittiness of everyday execution. In an era of highly constrained resources, these organizations offer you the most realistic path to sustainable success: Increase operational efficiency. Drive real savings. And use those savings not merely to maintain your competitive position, but to drive it forward. Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business. This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy…now in a convenient e-format, at a great price!